
Jason Tubilla
@jasontubilla
I support customers across healthcare, telecommunications, and retail with patient, practical solutions.
What I'm looking for
I've supported customers across healthcare, telecommunications, and retail, handling concerns with patience, professionalism, and a focus on practical solutions.
At iQor on the T-Mobile account, I worked as a Senior Agent, building on my Customer Experience Agent experience at Alorica's healthcare account. I also worked at SM Home as a Sales Clerk for kitchen and tableware.
I bring product knowledge, customer communication, documentation, technical reporting, medical and pharmacy claims processing, and team support. I'm ready to learn, grow, accept feedback, and contribute positively in a fast-paced team.
Experience
Work history, roles, and key accomplishments
Senior Agent
iQor
Sep 2025 - Jan 2026 (4 months)
Handled customer service for a T-Mobile telecommunications account, providing support and solutions.
Education
Degrees, certifications, and relevant coursework
Trece Martires City College
Bachelor of Science, Customs Administration
Pursued a Bachelor of Science in Customs Administration, completing the first year before becoming an undergraduate.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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