JOJason Okorouka
@jasonokorouka
Results-driven area manager specializing in trade, logistics, and IT service delivery.
NigeriaWhat I'm looking for
I am a results-driven Area Manager with over four years of experience leading teams, expanding market share, and optimizing operations across telecommunications and logistics sectors. I combine sales and channel development expertise with hands-on logistics and supply chain management to drive revenue and operational efficiency.
My background includes managing large territories and agent networks, implementing inventory tracking systems that improved stock accuracy by 98%, and delivering 99% on-time last-mile fulfillment. I also have extensive IT service delivery experience, troubleshooting hardware and software, managing data center tasks, and contributing to SLA and virtualization initiatives.
I am focused on building high-performing teams, improving processes, and translating field feedback into strategic action. I seek opportunities where I can apply my leadership, operational discipline, and technical knowledge to deliver measurable business results.
Experience
Work history, roles, and key accomplishments
Area Customer Manager
OmniRetail Technology Limited
Sep 2025 - Present (3 months)
Lead and mentor cluster teams to drive customer experience and operational performance, prepare regular performance reports, and implement strategic plans to meet sales and profitability targets across the Calabar area.
Logistics Manager
MOVAM
Feb 2025 - Present (10 months)
Managed warehouse and outbound logistics, implemented an inventory tracking system that improved stock accuracy to 98% and reduced order processing time by 20%, and ensured 99% on-time last-mile delivery.
Cluster Manager
9mobile Nigeria
Jan 2024 - Feb 2025 (1 year 1 month)
Oversaw operations and sales across five territories with 150+ trade agents, executing regional strategies that increased customer acquisition by 25% and revenue by 15% year-over-year.
IT Service Delivery Specialist
9mobile (Computer Warehouse Group)
Mar 2017 - Jan 2024 (6 years 10 months)
Provided end-user support and IT service delivery across the South-South region, resolving hardware/software issues, managing helpdesk tickets, and supporting ETISALAT project rollouts.
HTDelivered first-line IT support and service coordination for Etisalat projects, contributing to SLA target availability of 99.54% and assisting virtualization efforts that reduced data center footprint by 30%.
IT Service Desk Analyst
First Bank Nigeria Limited
Jul 2010 - Dec 2015 (5 years 5 months)
Managed helpdesk tickets and delivered first- and second-level support for desktop, server, ATM/POS, and business applications, maintaining backup procedures and resolving complex IT issues.
Education
Degrees, certifications, and relevant coursework
FNFederal Polytechnic Nekede
Higher National Diploma, Computer Science
Completed a Higher National Diploma (HND) in Computer Science with coursework in computing fundamentals and IT systems.
Abia State Polytechnic
National Diploma, Computer Science
Completed a National Diploma (ND) in Computer Science covering foundational programming and IT support topics.
Availability
Location
NigeriaAuthorized to work in
Social media
Job categories
Skills
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