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Jason Menezes

@jasonmenezes

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Customer support candidate with five-star hotel experience handling guest requests and resolving issues under pressure.

India

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What I'm looking for

I’m seeking an entry-level customer support role where strong communication and problem-solving skills can add immediate value.

At Trident Bandra Kurla, I handled guest requests and enquiries directly, resolving issues quickly while maintaining a courteous, professional manner under pressure.

I rotated across Food & Beverage, Housekeeping, Kitchen, and Front Office, gaining operational exposure to a fast-paced five-star property.

I coordinated with different teams to support smooth, timely service delivery and maintained accuracy while handling requests, records, and daily operational tasks.

I also completed a 15-day internship in the Food & Beverage department at Four Seasons Hotel, Mumbai. I’m seeking an entry-level customer support role where my communication and problem-solving skills can add immediate value.

Experience

Work history, roles, and key accomplishments

F&B Trainee

Four Seasons Hotel

Jan 2025 - Jan 2025 (0 months)

Completed a 15-day internship in the Food & Beverage department at Four Seasons Hotel, Mumbai.

Food and Beverage Customer Service

Multi-Departmental Trainee

Trident Bandra Kurla

Dec 2023 - Apr 2024 (4 months)

Handled guest requests and enquiries directly, resolving issues quickly and maintaining a professional, courteous manner under pressure. Rotated across all four core hotel departments, gaining broad operational exposure to a large, fast-paced five-star property.