Jasmine Mack

Unload, load, and sort packages using handheld scanners while ensuring packages are directed correctly and logged in the system. Follow safety protocols and maintain a clean work area, handling fragile items carefully.

Direct rehearsals and coordinate worship services by integrating music with spoken word. Handle administrative duties (scheduling, budgeting, team coordination), compose and arrange original music for special events, and mentor youth and adult vocalists.

Plan and perform live music events and develop, record, and release independent music projects. Build and promote a personal brand using social media and promotional campaigns.

Provide customer service, process transactions (cash/credit), and handle returns and exchanges accurately using a POS system. Stock shelves and maintain merchandising displays while monitoring the floor for theft risks and reporting to management.

Manage full-cycle freight coordination between shippers and carriers nationwide, including rate negotiation, contract drafting, and real-time shipment issue resolution. Ensure FMCSA-compliant documentation and support secured subcontracted government contracts through coordination, vendor management, performance reporting, and bid research.

Make outbound calls to registered voters with accurate, non-biased information on registration deadlines, polling locations, and mail-in ballots. Record call outcomes in a campaign database and provide follow-up support by addressing voter concerns using official election resources.

Provide daily care for up to 10 residents in a skilled nursing facility, including assistance with hygiene, feeding, and mobility for individuals with limited independence. Maintain cleanliness and safety, administer medications, and support nursing staff and families while assisting with additional duties.

Assist with clinical tasks including taking and recording vital signs, preparing patients for exams and procedures, administering medications and injections, and performing EKGs. Support administrative workflows by greeting patients, scheduling visits, registering patients, verifying insurance eligibility and pre-authorizations, and maintaining EHR/EMR documentation.

Earned a Bachelor of Science in Entertainment Business with coursework in marketing, event management, branding, networking, and related topics.

Completed a Certificate in Medical/Clinical Assisting, including outpatient procedures such as rooming patients, phlebotomy, sterilization, and EMR documentation.

Earned a general studies diploma from Elmer L. Meyers High School.

Completed a certificate program in Audio Visual at Wilkes Barre Area Vo-Tech.