
Jasmin Ames
@jasminames
I build reliable operations, compliance systems, and efficient workflows for growing businesses.
What I'm looking for
I'm currently building operational infrastructure at Armstrong Rhead Limited, a building services engineering consultancy. I support leadership across governance, compliance, finance administration, recruitment and business systems.
I lead ISO 9001 and ISO 14001 management systems, internal audits, controlled documentation and carbon reduction reporting. I achieved ISO 14001 certification within six months by creating the company’s first environmental management system and governance framework from the ground up.
I've rebuilt operational systems where administrative structure was unclear, improving control, consistency, reporting visibility and decision-making. I also manage recruitment and onboarding, workforce administration, suppliers, contracts, IT systems and office projects.
Previously, I supported marketing, finance and operations in estate agency, environmental consultancy and international sourcing environments. I bring practical experience in campaigns, reporting, invoicing, logistics, supplier relationships and cross-functional coordination.
Experience
Work history, roles, and key accomplishments
Office Manager (Quality & Compliance)
Armstrong Rhead Limited
Aug 2025 - Present (1 year 2 months)
Senior operational role supporting leadership across business operations, governance, compliance, finance administration and organisational development. Led ISO 9001 and ISO 14001 management systems, internal audits, and carbon reduction reporting.
Marketing Administrator / Finance Support
Your Move Chris Stonock
Oct 2023 - Aug 2025 (1 year 10 months)
Supported multi-department operations across marketing, finance and employee engagement. Increased reach and clicks by 30% within six months and managed PPC campaigns improving conversion rates by 15%.
Marketing Coordinator / Office Administrator
Cirrus Environmental Solutions
Nov 2018 - Oct 2023 (4 years 11 months)
Provided operational and administrative support across marketing, customer service and business operations. Delivered digital marketing campaigns and coordinated exhibitions and events.
Business Development & Operations Administrator
Custom International Sourcing
Aug 2016 - Nov 2018 (2 years 3 months)
Supported end-to-end operational workflows across international sourcing, logistics and supplier management. Managed full order lifecycle from quotation to delivery and coordinated international logistics.
Beauty Therapist
Aruba Beauty Clinic
Mar 2010 - May 2016 (6 years 2 months)
Client-facing role delivering services, managing appointments and supporting daily business operations.
Education
Degrees, certifications, and relevant coursework
HubSpot Academy
HubSpot Certifications (Marketing suite), Marketing
Completed the HubSpot Marketing Suite certifications.
Google Analytics (Advanced), Digital Marketing
Completed the Google Analytics Advanced certification.
Coding Certification
Coding Certification, Coding
Earned a coding certification.
Beauty Therapy
Beauty Therapy Level 2 & 3, Beauty Therapy
Completed Beauty Therapy Level 2 and 3 qualifications.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Skills
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