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Jasdeep Singh Brar

@jasdeepsinghbrar

Enthusiastic backend support professional with strong problem-solving skills.

Australia
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What I'm looking for

I am looking for a role in a dynamic organization that values innovation and offers opportunities for career growth.

I am an enthusiastic and dynamic professional with a strong background in customer support and technical assistance. My experience spans various roles in the B2B logistics and technology sectors, where I have honed my communication and analytical skills. I thrive in environments that value innovation and teamwork, and I am committed to delivering exceptional service to clients.

Throughout my career, I have successfully managed customer interactions across multiple platforms, including email, chat, and voice. My role at Teleperformance involved providing backend support for Cox Automotive, where I ensured clear communication and maintained high standards for customer satisfaction. I also have experience in technical support for Apple products, where I assisted customers with troubleshooting and product-related inquiries.

With a diploma in Business Administration and a solid understanding of Occupational Health and Safety, I am well-equipped to contribute to a dynamic organization. I am eager to leverage my skills in a challenging role that offers opportunities for growth and development.

Experience

Work history, roles, and key accomplishments

TD

Advisor/Voice Chat Customer Representative

Teleperformance D.I.B.S.

Jul 2019 - Aug 2020 (1 year 1 month)

Served as an Advisor/Voice Chat Customer Representative for Etisalat, providing support for mobile services. Documented problems and resolutions accurately, assisting customers with prepaid and postpaid plans, and managing service requests and refunds.

Education

Degrees, certifications, and relevant coursework

US

Unknown School

Diploma, Business Administration

Completed a Diploma in Business Administration, gaining foundational knowledge in business operations and management principles.

University of Central Queensland logoUQ

University of Central Queensland

Core Subjects, Australian Law and Economics

Successfully passed core subjects in Australian Law and Economics, demonstrating an understanding of the legal and economic landscape of Australia.

Tech stack

Software and tools used professionally

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Jasdeep Singh Brar - Backend Support - Teleperformance D.I.B.S. | Himalayas