Donald Savazoni Morelato

DM

Looking for a job

Donald Savazoni Morelato

@donaldsavazonimorela

Technical support professional at Sao Paulo State Department of Education maintaining computer labs and troubleshooting Windows, Linux, and network environments.

At Sao Paulo State Department of Education, I provide technical support and guidance in an educational environment, adapting procedures to users’ technical knowledge.

I maintain computer lab infrastructure and troubleshoot Windows, Linux, and network environments using TCP/IP, DNS, and DHCP.

I also develop scripts to automate operational routines and teach programming through practical projects. My projects include virtual labs with Docker and VirtualBox and a school management system using PHP and MySQL for Escola Niomar.

Experience

Work history, roles, and key accomplishments

SE

Current

Technology and Science Teacher / PROATI

Current

Sao Paulo State Department of Education

Apr 2023 - Present (3 years 7 months)

Provided technical support and guidance to users in an educational environment, maintaining computer lab infrastructure and troubleshooting Windows, Linux, and network environments. Developed scripts to automate operational routines and taught programming and computational thinking.

Windows Linux TCP IP DNS DHCP Python Scripting Computer maintenance Technical Support Teaching

Education

Degrees, certifications, and relevant coursework

FS

Federal University of Mato Grosso do Sul

Tecnologo, Information Technology

Completed a Tecnologo degree in Information Technology in 2026.

TU

The Open University

Introduction to Cyber Security: Stay Safe Online, Cyber Security

Completed a 24-hour course on Introduction to Cyber Security in August 2026.

EN

Enap

Engenharia de Prompt Eficaz, Prompt Engineering

Completed a 2-hour course on Engenharia de Prompt Eficaz in August 2026.

AN

Anthropic

Claude Code 101 and Claude 101, Artificial Intelligence

Completed Claude Code 101 and Claude 101 courses in 2026.

Tech stack

Software and tools used professionally

Splunk

GitHub

MySQL

PostgreSQL

.NET

Zendesk

Python

PHP

C#

Kibana

Linux

Windows

Datadog

Google Workspace

Git

Docker

VirtualBox

SQL

Microsoft 365

Availability

Looking for a job

Location

Brazil

Authorized to work in

Salary expectations

20k+ EUR

Social media

Job categories

Technical Support Specialist IT Support Technician Infrastructure Engineer Network Technician

Skills

Technical Support User Support IT Infrastructure Computer maintenance Hardware Maintenance incident investigation Incident Documentation Network Troubleshooting TCP IP DNS DHCP Windows Linux Zendesk GLPI

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