Jared Massie

I've delivered personalized concierge and travel support at ONEFINESTAY / EXCLUSIVE RESORTS, coordinating more than 40 luxury client itineraries each month across accommodations, transportation, dining, reservations, and lifestyle arrangements.

At PLAZA TRAVEL, A FROSCH COMPANY, I managed complex domestic and international travel from consultation through completion, tailoring recommendations to each client's preferences, schedule, budget, and special requirements. I bring 15 years of experience creating white-glove experiences, resolving last-minute changes, and building trusted client relationships with discretion.

I've also managed travel technology operations, supporting Sabre, Apollo GDS, ClientBase CRM, Salesforce, IIS, SQL, and Microsoft environments to keep client service and business operations running smoothly.