Stefanie Kershner

Provided exceptional customer service and managed airline reservations, ensuring adherence to corporate travel policies and budget constraints. Set up flights, hotels, and ground transportation for clients, promoting repeat business through effective communication.

Contracted travel agent for Amex GBT, responsible for setting up flights, hotels, and ground transportation for individuals and groups while working remotely.

Managed travel arrangements for individuals, including flights, hotels, and ground transportation, while working remotely.

Delivered exceptional customer service and educated clients on travel policies while managing travel arrangements for individuals, working remotely.

Set up flights, hotels, and ground transportation for individuals while working remotely, ensuring high levels of customer satisfaction.

Managed travel arrangements for corporate clients, including flights, hotels, and ground transportation, while working onsite at the Houston office.

Handled travel arrangements for individuals and managed online booking inquiries while working at the Houston office.

Provided travel arrangements for individuals and negotiated contracted rates for group travel while onsite for the University of Houston Athletic Department.

Arranged vacation travel for families and managed customer service inquiries while working in a travel agency setting.

Assisted in travel arrangements and managed reception duties while gaining experience in the travel industry.

Managed travel arrangements for individuals and provided customer service while working in a retail travel department.

Handled reservations and customer service inquiries while working in a cruise and travel agency.

Completed a course in Travel Industry Overview, gaining foundational knowledge in the travel sector, including airline reservation systems and customer service.

Achieved a high school diploma, providing a solid educational foundation for future career pursuits.