At Servus Credit Union, I built and managed a multi-million-dollar client portfolio by understanding members’ priorities and recommending banking, lending, credit, and insurance solutions. I also handled member inquiries and coached frontline employees on products and client conversations.
At Foothills County, I supported Fibre Network customers with service setup, agreements, billing, and ongoing questions. Most recently, as Project Scheduler / Coordinator at Integrity Resource Management Ltd., I coordinated concurrent workflows and improved repeatable processes through documentation, templates, and trackers.
