I'm looking to apply my 15+ years of international experience in HRIS implementation, LMS administration, and Lean Six Sigma process improvement to a remote People Operations, Learning Operations, or Enablement role. I specialize in building scalable systems, reducing operational errors, and training distributed teams across APAC and global time zones.

Jaques Vermeulen
@jaquesvermeulen
Learning Operations Specialist at Qihua Bilingual Academy, supporting 840+ learners with centralized progress tracking.
What I'm looking for
At Qihua Bilingual Academy, I manage learning delivery for 840+ learners, coordinate 24 weekly sessions, and use a centralized tracking system to monitor cohort progress. I also design curricula for groups of 30ā35 participants and work with the teaching team to standardize instructional practices.
At Shane English, I led the full-cycle rollout of the HR.my HRIS across three sites and modernized curriculum frameworks. Earlier, at Kia Motors, I reduced warranty audit discrepancies by 90% through revised workflows and compliance training; at Provincial Motors Mtubatuba, I improved departmental profitability by 12% through operational restructuring and workforce upskilling. Iām looking to apply my L&D, HRIS, and compliance experience in a remote APAC or global enablement role.
Experience
Work history, roles, and key accomplishments
Learning Operations Specialist
Qihua Bilingual Academy
Aug 2024 - Present (2 years 2 months)
Managing high-volume learning delivery for 840+ learners, coordinating 24 weekly sessions, and developing centralized tracking systems for performance measurement.
Project Manager (HRIS & Curriculum Development)
Shane English
Jan 2022 - Dec 2024 (2 years 11 months)
Led full-cycle HRIS implementation across a three-site network, modernized curriculum frameworks, and designed professional development initiatives.
Academic & Training Operations Manager
Shane English
Jan 2018 - Dec 2022 (4 years 11 months)
Directed centralized L&D function across three sites, facilitated skills workshops, and managed employee relations for a distributed workforce.
Managed inventory logistics, procurement pipelines, and demand forecasting while maintaining workshop turnaround times and audit readiness.
English & ICT Instructor
HRDI
Jan 2016 - Sep 2016 (8 months)
Designed term curricula, delivered instructional plans, and tracked learner performance.
Homeroom Teacher
Inspire International Academy
Sep 2013 - May 2015 (1 year 8 months)
Implemented subject-matter instruction and adaptive learning paths for diverse capabilities.
Service Manager
Provincial Motors Mtubatuba
May 2012 - Aug 2013 (1 year 3 months)
Boosted departmental profitability by 12% through operational cost-leak identification and workflow standardization, maintaining 95% customer satisfaction.
Aftersales Administrative Manager
Kia Motors
Oct 2007 - Apr 2012 (4 years 6 months)
Achieved 90% reduction in warranty audit discrepancies through workflow overhaul and compliance training, and cut inventory discrepancies by 35%.
Service Advisor & Warranty Administrator
Midbay Motors & McCarthy Toyota
Jan 2003 - Sep 2007 (4 years 8 months)
Managed end-to-end manufacturer warranty pipelines, repair orders, and workshop delivery schedules.
Education
Degrees, certifications, and relevant coursework
HKUST
Information Systems Auditing, Controls & Assurance, Information Systems Auditing
Completed Information Systems Auditing, Controls & Assurance certification in 2026.
EDUCBA via Coursera
Lean Six Sigma Green Belt Professional Training, Process Improvement
Completed Lean Six Sigma Green Belt Professional Training in August 2026.
University of Maryland
Cybersecurity Risk Management, Cybersecurity
Completed Cybersecurity Risk Management certification in 2026.
Scytale
Master SOC 2 Implementer, Governance, Risk & Compliance
Completed Master SOC 2 Implementer certification in 2025.
SkillFront
ISO/IEC 27001:2022 Information Security Associate, Information Security
Completed ISO/IEC 27001:2022 Information Security Associate certification in 2025.
Google Cybersecurity Professional Certificate, Cybersecurity
Completed Google Cybersecurity Professional Certificate in 2025.
Harris University
Master of Education, Educational Management & Leadership
2021 - 2023
Master of Education in Educational Management & Leadership from Harris University from July 2021 to June 2023.
Harris University
Bachelor of Science, Education
2005 - 2008
Bachelor of Science in Education from Harris University from January 2005 to November 2008.
ISC2
Certified in Cybersecurity (CC), Cybersecurity
Certified in Cybersecurity (CC) from ISC2.
Cisco
Junior Cybersecurity Analyst, Cybersecurity
Completed Junior Cybersecurity Analyst certification in 2025.
Cato Networks
SASE Expert & SSE Expert, Cybersecurity
Completed SASE Expert and SSE Expert certifications in 2025.
HRCI
aPHRi - Associate Professional in Human Resources ā International, Human Resources
Associate Professional in Human Resources ā International (aPHRi) from HRCI.
UC Irvine
Human Resources Analytics, Human Resources
Completed Human Resources Analytics certification in 2026.
Macquarie University
HR Management & Leadership, Human Resources
Completed HR Management & Leadership certification from Macquarie University.
University of Illinois
Instructional Design Foundations & Applications, Instructional Design
Completed Instructional Design Foundations & Applications certification from University of Illinois.
UC Irvine
The Art of Negotiation, Negotiation
Completed The Art of Negotiation certification in 2025.
Boston University
Train the Trainer, Training
Completed Train the Trainer certification in 2024.
University of London
The Manager's Toolkit: A Practical Guide, Management
Completed The Manager's Toolkit: A Practical Guide certification from University of London.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Website
jaquesvermeulen.carrd.coPortfolio
jaquesvermeulen.carrd.coSalary expectations
Social media
Job categories
Skills
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