A people or business operations role at a company growing faster than its processes. I was a first HR hire who built the function from zero, including the HRIS and four internal tools. I do my best work owning the system rather than executing inside someone else's. What I need: clear expectations and real ownership. Remote, full-time or contract, available across US, UK, and AU hours.
Daryl Gonzales
@darylgonzales
HR Operations and Executive Support | Built a people function from zero to 50+, plus the internal tools that ran it
What I'm looking for
I run people and business operations for remote companies, and I build the internal tools that make those operations work.
Most recently I was the first HR hire at a distributed marketing startup, where I built the entire people function from zero: talent acquisition, onboarding, performance management, compensation structure, and compliance. I scaled the team from 10 to more than 50 people across six functions in under two years, hired 35+, and then led the same team through a workforce reduction. Both directions, same tenure.
Along the way I wrote a 72-process SOP directory across 12 categories, and replaced a BambooHR-class subscription with a custom HRIS I built and administered myself, saving 280 USD per month. I also shipped four internal tools that are still in production: a conversational hiring bot, a weighted interview scorecard built on Gemini, a peer recognition Slack bot, and a task capture bot. I am not a developer by trade. I build because the process needed it and buying was slower than making.
Before that, five years of executive support for US business owners, running inbox, calendar, CRM, and full contract-to-close transaction coordination in real estate. Fifteen months of contractor lifecycle administration for Australian-market enterprise clients including Macquarie Bank, Deloitte, Oracle, and Salesforce. And two years as an HR Generalist and program manager for a 120+ person two-shift operation.
Right now I run full business operations and quarterly P&L reporting for a studio I took from feasibility study to opening, including the booking and payment platform.
What I am looking for: an operations or people role at a company growing faster than its processes, where I own the systems rather than just execute inside them. Available across US, UK, and Australian hours.
Experience
Work history, roles, and key accomplishments
Operations Management Consultant
Clique Dance Studio
Jan 2026 - Present (7 months)
Run full business operations and quarterly financial reporting for a studio I built from feasibility study to opening. Own revenue tracking across five streams, budget vs actual, vendor management, instructor recruitment, and review for a 10-person team. Built the booking and payment platform end to end.
Head of Human Resources
Growgami
Mar 2024 - Apr 2026 (2 years 1 month)
First HR hire. Built talent acquisition, onboarding, performance management, compensation and compliance from zero. Scaled a distributed async team 10 to 50+, hired 35+, then led it through a reduction. Wrote 72 SOPs, built a custom Notion HRIS replacing paid SaaS, and shipped four internal tools still in production. Doubled as admin and ops lead.
EA and Transaction Coordinator
MyOutDesk, LLC
Oct 2020 - Sep 2025 (4 years 11 months)
Five years supporting US business owners in North Carolina and Tennessee. Owned executive calendar, inbox, client communications, and CRM. Ran full contract-to-close transaction coordination on residential real estate: contracts, disclosures, deadline tracking, inspection and appraisal scheduling, and closing documentation across concurrent files.
Workforce Relationship Advisor
CXC Global
Jul 2019 - Oct 2020 (1 year 3 months)
Managed end-to-end contractor lifecycle for Australian-market clients including Macquarie Bank, Deloitte, Energy Australia, Oracle, and Salesforce. Ran onboarding, compliance documentation, and contract administration across a rolling book. First-line resolution on payroll and timesheet queries, plus stakeholder reporting on compliance exposure.
Operations and People Lead
DN Coded Marketing and Design
Jun 2017 - Jun 2019 (2 years)
Three roles in two years: Program Manager, HR Generalist, and Business Analyst. Oversaw two-shift production operations supporting 120+ staff. Ran full-cycle recruitment, statutory contributions, and employee engagement. Wrote SOPs for production and delivery workflows and turned operating data into executive reports.
Front-line credit card support covering payments, fraud disputes, and online account access in a high-volume environment.
Education
Degrees, certifications, and relevant coursework
Remnant International College
Bachelor of Science, Human Resources Development Management
2013 - 2016
Bachelor of Science in Human Resources Development Management from Remnant International College from 2013 to 2016.
Tech stack
Software and tools used professionally
Facebook Ads
Blockchain
GitHub
Salesforce
Google Docs
Microsoft SharePoint
Google Drive
Dropbox
Node.js
Slack
Microsoft Teams
BambooHR
React
Google Workspace
Microsoft Office 365
Trello
Asana
Notion
ClickUp
Gemini
WordPress
Google Sheets
Microsoft Excel
Vercel
Skype
Zoom
Google Meet
Microsoft Edge
Apify
Zapier
Skype for Business
Canva
Airtable
Loom
Supabase
ElevenLabs
Railway
Google Gemini API
TypeBot
N8N
Zoho CRM
Grok
Fillout
Claude Code
CapCut
Meta Business Suite
Freepik
ChatGPT
X++
Availability
Location
Authorized to work in
Portfolio
portfolio-daryl-gonzales.vercel.appSalary expectations
Job categories
Skills
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