Open to opportunities

Daryl Gonzales

@darylgonzales

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Administrative Assistant/ Web3 Content Writer and Researcher

Philippines

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I am a versatile professional with a Bachelor of Business Administration degree, specializing in Human Resource Development Management. Currently, I thrive in the role of a Virtual Assistant, where I seamlessly blend my skills in customer service, client management, project management, and administrative support.

My journey has been diverse, having worn multiple hats including that of a master scheduler, copywriter, content writer, and researcher. I bring a creative touch to my work, having dabbled in basic graphic design as well. Currently, I'm channeling my passion for writing into crafting engaging content for the web3 space, contributing to a local Facebook group based in the Philippines.

Outside of work, I'm deeply immersed in the world of NFTs, where I'm both an enthusiast and collector. Exploring the innovative intersection of art, technology, and blockchain has been a fascinating journey for me, and I'm continuously expanding my knowledge and collection in this exciting space.

Additionally, you'll find me embracing my love for movement as a dancer and indulging my competitive spirit through gaming during my free time. I believe in the power of balance, blending work with personal interests to lead a fulfilling life.

Let's connect and explore opportunities to collaborate and create magic together!

Experience

Current

Virtual Professional

Current

MyOutDesk, LLC

Jan 2021 - Present (3 years 4 months)

● Facilitating seamless communication by sending emails to clients, lenders, insurance companies, vendors, closing firms, and agents.
● Diligently managing and organizing critical contract dates.
● Proficiently crafting and publishing engaging blog content to enhance the online presence.
● Producing visually appealing posters for both company events and property listings.
● Creating MLS listings

Assistant Account Director / Legal Data Entry Specialist / Master Scheduler

DN Coded Marketing and Design

Jun 2017 - Jun 2019 (2 years)

● Established and monitored a schedule management system.
● Digitized legal documents related to Oil and Gas leases or assignments and entered them into a
client-provided database.
● Communicated with clients through calls and emails to ensure their satisfaction.

Workforce Relationship Advisor

CXC Global

Jul 2019 - Oct 2020 (1 year 3 months)

● Managed contracts and facilitated the onboarding process for Australian clients' contractual
employees.
● Created Job Orders and Placements based on client requests.
● Collaborated with clients from EnergyAustralia, NewsCorp, Macquarie Bank, Ernst & Young, and
Deloitte, ensuring client satisfaction and maintaining strong relationships.

Customer Service Representative

SITEL

May 2016 - Jun 2017 (1 year 1 month)

● Utilized IRIS to access customer Credit and Debit card transactions and personal information to
address customer queries and requests.
● Effectively communicated with customers to resolve service and billing issues related to credit and
debit card payments.
● Delivered excellent customer service by following up on and resolving customer issues and
complaints.

Customer Service