At TaskUs, I streamline administrative and operational workflows by integrating digital tools, process automation, and efficiency tracking. I also manage client and stakeholder relationships, using intake assessments to shape tailored administrative solutions.
Earlier, at Transcom, I collaborated with cross-functional leadership to optimize knowledge architecture, eliminating redundant content and reducing new-hire time-to-proficiency by 20%. Across my work in training and program management, I’ve supported multinational organizations with project execution, process improvement, and remote operations.
