Open to opportunities

Janet Vo

@janetvo

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Business manager with health sciences background focused on healthcare operations.

United States

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What I'm looking for

I seek roles in healthcare operations or healthtech where I can apply operational management, systems thinking, and analytics to improve workflows and patient-facing services.

I am a business manager with a Bachelor of Science in Health Sciences and a concentration in Healthcare Management, combining hands-on operations experience with a strong interest in healthcare systems and analytics.

For over 17 years I have managed daily operations, vendors, inventory, facilities, and customer service in a service-based retail environment, maintaining consistency and solving operational challenges.

I completed cardiac sonography training and gained clinical observation experience performing and assisting with transthoracic, transesophageal, and stress echocardiography, which informs my interest in non-clinical healthcare roles focused on systems and workflows.

I am adaptable, process-oriented, and skilled at translating real-world processes into efficient workflows, and I am actively exploring opportunities within healthcare systems, hospitals, and health technology environments.

Experience

Work history, roles, and key accomplishments

Current

Business Manager

Current

CHC Laundry Inc.

Aug 2008 - Present (17 years 5 months)

Manage daily operations of a service-based retail laundry business, coordinating vendors, inventory, and maintenance while handling customer service and financial tracking to ensure operational consistency.

Operations Management Inventory Management Customer Service Scheduling Facility Maintenance

Student Cardiac Sonographer

Providence Hospital Mobile

Oct 2018 - Jun 2019 (8 months)

Assisted and observed diagnostic adult cardiac ultrasound examinations (TTE, TEE, stress echocardiography) and operated ultrasound equipment to support high-quality imaging and contrast studies.

Student Cardiac Sonographer

Singing River Health System

Nov 2018 - Dec 2018 (1 month)

Assisted with adult cardiac ultrasound procedures including TTE, TEE, and stress echocardiography, supporting imaging operations and patient preparation during clinical training.

Hospitality Specialist

The Melting Pot Restaurants

Oct 2015 - Dec 2016 (1 year 2 months)

Welcomed guests, managed reservations and event space selection, handled customer inquiries and escalations, and maintained shift reports and communication to maximize guest satisfaction.

Guest Relations Reservations Management Event Coordination Customer Service OpenTable Communication Escalations

Sales Associate

Hollister Co.

Jan 2013 - May 2015 (2 years 4 months)

Supported sales floor operations by assisting customers, managing inventory checks, preparing cash deposits with zero discrepancies, and maintaining high client satisfaction through proactive service.

Retail Sales Customer Service Cash Handling Inventory Management Loss Prevention

Education

Degrees, certifications, and relevant coursework

Cardiac and Vascular Institute of Ultrasound

Certificate, Cardiac Sonography / Adult Echocardiography

2018 - 2019

Completed a Cardiac Sonography / Adult Echocardiography program focused on diagnostic ultrasound techniques and echocardiographic procedures.

University of South Alabama

Bachelor of Science, Health Sciences (Healthcare Management)

2012 - 2017

Earned a Bachelor of Science in Health Sciences with a concentration in Healthcare Management, preparing for non-clinical healthcare operations and management roles.