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Janet Kalumba

@janetkalumba

Head Chef and hospitality professional bringing strong leadership, guest service, and food quality to your team.

Zambia
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What I'm looking for

I’m looking for a hospitality role where I can lead with strong kitchen standards and guest service, collaborate with a supportive team, and grow my leadership and hospitality operations skills to help drive revenue and customer satisfaction.

I’m a hospitality professional with 3 years in the industry, built across kitchen operations and guest-facing roles. I’m hardworking and enthusiastic, focused on supporting organizational revenue through strong day-to-day hospitality execution.

As Head Chef at WEDESHI VILLA BAR & RESTAURANT, I lead and train kitchen staff, oversee food preparation, cooking, and plating, and maintain high standards of food quality and kitchen equipment cleanliness. Previously, I worked as an Assistant Chef—assisting the senior chef with meal preparation and vegetable cutting while ensuring items were properly prepared and stored.

I also bring front-of-house experience through hospitality management internship work, including welcoming guests, assigning rooms, processing payments, managing reservations, and handling guest inquiries and complaints. I’ve supported food & beverage service, housekeeping/operations, and event setup and coordination, and I’ve strengthened customer satisfaction through accurate, friendly service as a part-time Waitress.

Experience

Work history, roles, and key accomplishments

SM

Part-time Waitress

#Social Munali

Mar 2024 - Dec 2024 (9 months)

Served and welcomed customers while working to improve customer satisfaction through efficient and friendly service. Took and executed food and drinks orders accurately.

FH

Trainee Receptionist

Fairview Hotel

Jul 2023 - Aug 2023 (1 month)

Welcomed guests, handled check-in and check-out, and made/managed reservations.

GH

Internship Hospitality Management

Government Complex (HBOM)

Feb 2023 - Jul 2023 (5 months)

Supported front office and guest services, including welcoming guests, room assignment, and managing reservations and inquiries. Gained exposure to food & beverage service, housekeeping, and event support, including inventory management and learning POS systems.

Education

Degrees, certifications, and relevant coursework

ZS

Zambia Institute for tourism and hospitality studies

Diploma, Hospitality management

2020 - 2024

Completed a Diploma in hospitality management at Zambia Institute for tourism and hospitality studies from 2020 to 2024.

MS

Milemu secondary school

G12 Certificate

2017 - 2019

Earned a G12 Certificate from Milemu secondary school between 2017 and 2019.

Tech stack

Software and tools used professionally

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