EM

Looking for a job

Esther Moyo

@esthermoyo

Receptionist at Brinks Group Ltd who welcomed clients and visitors while supporting smooth front desk operations.

What I'm looking for

I am looking for a role in customer service or support where I can use my communication, organisation, and customer service skills as well as contribute to the organisation, learn new skills, and grow in my career.

At Brinks Group Ltd, I welcomed and assisted visitors, clients, and staff while managing front desk activities and providing administrative support.

I maintained records and handled office correspondence, helping support smooth communication between clients, staff, and management.

At Trans-Delta Corporation Ltd, I provided administrative support to management, prepared documents and reports, and maintained confidential records. I also coordinated communication between departments and clients.

At Nobutula Lodge, I welcomed guests, handled check-ins and check-outs, and managed bookings and reservations. I also handled payments and guest inquiries, contributing to positive guest experiences.

Experience

Work history, roles, and key accomplishments

BL

Receptionist

Brinks Group Ltd

Feb 2026 - May 2026 (3 months)

Welcomed and assisted visitors, clients and staff in a professional manner. Managed front desk activities, maintained records, and ensured a clean reception area.

Front desk management Customer Service Administrative Support Record keeping Communication Skills

TL

Personal Assistant

Trans-Delta Corporation Ltd

Jan 2021 - Dec 2023 (2 years 11 months)

Provided administrative support to management, prepared documents and reports, and coordinated communication between departments and clients.

Administrative Support Documentation Preparation Record keeping Communication Skills Coordination

NL

Front Desk Receptionist

Nobutula Lodge

Jan 2014 - Dec 2016 (2 years 11 months)

Welcomed guests, handled check-ins and check-outs, managed bookings and reservations, and resolved guest complaints professionally.

Front Desk Operations Customer Service Reservations Payment Processing Complaint Resolution

ML

Cashier

Munako Investments Ltd

Jan 2012 - Dec 2013 (1 year 11 months)

Processed payments and issued receipts accurately, maintained an accurate cash float, and provided customer service.

Cash Handling Payment Processing Customer Service Accuracy

Education

Degrees, certifications, and relevant coursework

CU

Copperstone University

Diploma, Travel and Tourism Management

Completed a Diploma in Travel and Tourism Management at Copperstone University in 2014.

MS

Mpunde Girls Secondary School

Grade 12 School Certificate, General

Obtained a Grade 12 School Certificate from Mpunde Girls Secondary School in 2006.

Tech stack

Software and tools used professionally

Microsoft Excel

Microsoft Word

Availability

Looking for a job

Location

Zambia

Authorized to work in

Salary expectations

30k+ USD

Job categories

Receptionist Personal Assistant

Skills

Front desk management Customer Service Client Relations telephone etiquette Call Handling Email Correspondence Office Administration Guest Check In And Check Out Booking And Reservations Payment Processing Cash Handling Microsoft Word Excel

Interested in hiring Esther?

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