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@janerosekiragu
Dynamic Sales and Marketing Officer driving revenue growth and customer relationships.
I am a dynamic and results-driven Sales and Marketing Officer with a proven track record of driving revenue growth and expanding market share. My solid foundation in business administration and marketing strategies enables me to develop and implement effective sales and marketing plans that achieve targets. I excel in fast-paced environments and thrive on collaborating with cross-functional teams to deliver exceptional results.
Throughout my career, I have successfully overseen operations at Jean Beauty Shop, where I developed business strategies that increased sales and profitability. My experience as a Financial Advisor at Liberty Group honed my skills in client relationship management, allowing me to provide expert financial advice and consistently exceed sales targets. I am passionate about understanding customer needs and leveraging my marketing expertise to create targeted campaigns that enhance customer engagement and satisfaction.
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Work history, roles, and key accomplishments
Jean Beauty Shop
Jul 2017 - Present (8 years 4 months)
Oversee the day-to-day operations of Jean Beauty Shop, developing and implementing business strategies to increase sales and profitability. Identify new market opportunities and trends in the beauty industry, building and maintaining relationships with suppliers and distributors.
Liberty Group
Sep 2014 - Present (11 years 2 months)
Sold insurance policies by actively engaging with clients to understand their insurance needs and recommending suitable insurance products. Provided expert financial advice to clients, helping them understand complex financial concepts and develop personalized financial plans.
Brima Interior Design
Nov 2010 - Present (15 years)
Developed and executed marketing strategies to promote company products, including window films, blinds, and office fittings. Conducted market research to understand customer needs and preferences, collaborating with the sales team to achieve sales targets.
Postal Corporation of Kenya
Sep 2007 - Present (18 years 2 months)
Provided agency services such as payment of KPLC and Telkom bills, and conducted Electronic Funds Transfer (EFT) transactions. Managed Expedited Mail Services (EMS) and offered excellent customer service, including counter sales of stamps and money orders.
Pipe Manufacturers Ltd
Jan 2003 - Present (22 years 10 months)
Interacted with customers, providing product information and assisting in the selection of suitable products, and processed sales transactions accurately and efficiently. Engaged in counter sales, specifically focusing on motor vehicle pipes and accessories, and handled customer inquiries.
Kann Greens Hotels Ltd
Jan 1998 - Present (27 years 10 months)
Identified and pursued new business opportunities to increase revenue, and developed and maintained relationships with clients to ensure customer satisfaction and loyalty. Oversaw the daily operations of the front office, including check-in/check-out procedures and guest inquiries.
Degrees, certifications, and relevant coursework
Diploma, Sales & Marketing
Completed a Diploma in Sales & Marketing, gaining foundational knowledge in sales strategies, market analysis, and customer relationship management. Developed skills essential for driving revenue growth and expanding market share.
Kenya Certificate of Secondary Education, General Studies
Achieved the Kenya Certificate of Secondary Education, demonstrating a solid academic foundation. Developed critical thinking and problem-solving skills through a comprehensive curriculum.
Software and tools used professionally
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