Janelle Rodney

Led daily switchboard operations, ensuring accurate internal and external call routing in a fast-paced hospital environment. Supervised switchboard coverage, responded to emergency codes and patient requests, and maintained confidentiality in line with HIPAA and hospital communication protocols.

Managed high-volume cash transactions with strict accuracy and compliance. Balanced cashier banks daily, safeguarded company assets, and handled jackpot payouts, tax documentation, and interdepartmental transactions while delivering discreet, customer-focused service.

Assisted customers with product selection and styling in a high-volume retail environment. Processed transactions accurately, maintained organized merchandise displays, and supported efficient day-to-day store operations.

Resolved resident inquiries and issues promptly to maintain satisfaction. Processed paperwork, updated records, coordinated communication with management, and supported community events in a welcoming, secure environment.

Processed invoices, payments, and payroll with a high degree of accuracy. Reconciled bank statements, maintained organized financial records, and prepared financial reports to support budgeting and management decisions.

Generated sales through proactive outreach and consistent customer follow-up. Presented products, handled inquiries, resolved post-sale issues, and accurately recorded and receipted all transactions.

Completed high school education at Merl Grove High School in Kingston, Jamaica and earned a diploma.