Dawn Nuchols

I am a dedicated customer-service professional with hands-on experience in cashiering, call center operations, and front-line customer support. I consistently deliver accurate transaction processing and reconcile end-of-day reports while maintaining a positive customer experience.

My background includes managing high-volume inbound calls, documenting interactions in CRM systems, and resolving customer complaints efficiently. I am comfortable navigating multiple systems, handling cash and card transactions, and adapting quickly to new procedures and technology.

I hold a GED and a Call Center Customer Service Professional Certificate from Coursera, and I am committed to continuous improvement, strong communication, and providing proactive solutions that enhance customer satisfaction.