At Peak Outsourcing Phil., I contacted hospitals and clinics to request patient records for civil litigation cases on behalf of a law firm. I checked received records against the requested date ranges and followed up when documents were missing.
As a Medical Records Auditor at ISTA Personnel Solutions, I reviewed assigned client records for errors and discrepancies. I contacted the appropriate points of contact to coordinate corrections.
In my current Customer Support Representative role at MBM IT Consulting, I respond to customer inquiries, monitor open cases, and document interactions. I also gather information and perform basic troubleshooting to support technical teams.
Earlier, I worked as an Executive Assistant at Vectron Trade Corporation, managing schedules, emails, and confidential business documents. I’ve also supported customers in financial services, healthcare coverage, and technical support.
