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Jana Kocic

@janakocic

I’m an experienced sales professional with a strong background in account management, business development, and sales team leadership.

Serbia

Message

At XP Solutions, I managed and trained a sales team, improving conversion rates. I also coordinated with marketing and support to optimize the client experience and contributed to sales strategies.

At NOX Solutions, I started as an Account Manager and was promoted to Sales Team Leader after six months. I led a team of 15 sales representatives, set daily targets, and coached the team while maintaining client relationships and supporting upselling.

Experience

Work history, roles, and key accomplishments

Sales Team Leader

XP Solutions

Jan 2023 - Jan 2025 (2 years)

Managed and trained a high-performing sales team, improving conversion rates. Coordinated with marketing and support departments to optimize client experience and delivered weekly performance reports.

Sales Management team training Conversion Rate Optimization Cross functional Coordination performance reporting Sales Strategy

Account Manager / Sales Team Leader

NOX Solutions

Jan 2021 - Jan 2023 (2 years)

Started as an Account Manager and was promoted to Sales Team Leader after 6 months. Led a team of 15 sales representatives, setting daily targets and providing coaching, while maintaining client relationships and supporting upselling strategies.

Account Management Sales Leadership Team Management Coaching Customer Relationship Management Upselling Performance Metrics Motivation

Assistant Manager

Clay

Jan 2019 - Jan 2021 (2 years)

Assisted in managing daily operations of a high-end restaurant, ensuring top-tier guest experience. Coordinated with international staff, monitored service quality, handled customer feedback, and supported the General Manager in scheduling, inventory, and supplier communication.