jamshaid haider malik

I’m a Medical Virtual Assistant with hands-on experience supporting U.S.-based healthcare providers through patient scheduling, insurance verification, prior authorizations, referral management, diagnostic imaging coordination, telehealth support, and EMR documentation. I work to keep workflows HIPAA-compliant while maintaining accurate records and delivering exceptional patient care in fast-paced environments, especially in high-volume phone and administrative operations.

My background also includes serving as a Senior Lecturer & Consultant at Riphah International University, where I managed clinical documentation, patient records, and healthcare-related administrative reporting and supported multidisciplinary coordination. I’m proficient in eClinicalWorks (eCW) and tools like RingCentral, Zocdoc, and Phreesia, and I bring a detail-focused, continuity-of-care mindset to every patient interaction.