I've supported telehealth operations at RX Health Info Systems, delivering 30–50 virtual patient consultations weekly, coordinating referrals and follow-ups, and maintaining 98–100% patient-record accuracy.
As a Registered Nurse and Medical Virtual Assistant, I bring over five years of healthcare experience across patient care, insurance verification, prior authorizations, EMR documentation, scheduling, medical billing, and HIPAA-compliant communication. I've also handled high-volume patient calls at Salus Trust HMO, maintained 90%+ patient satisfaction, and helped prevent care delays through timely authorization follow-up.
