Jamila Andaya

Managed and oversaw daily store operations, supervising and training staff to ensure high levels of customer satisfaction through excellent service. Handled inventory, ordered supplies, controlled costs, and managed customer complaints professionally and promptly. Analyzed financial reports, developed strategies to increase profitability, scheduled shifts, managed labor, and implemented health sta

Performed all responsibilities of a restaurant team member, training and coaching new hires on their roles and responsibilities. Ensured compliance with brand and food safety standards, documenting performance records of newly hired team members. Maintained all standard procedures during store operations, discussed new improved products, and cascaded new product information.

Greeted guests at the door and seated them, taking orders and serving food efficiently. Ensured service met the restaurant's standards and maintained a comfortable dining environment for all patrons. Cleaned tables and other surfaces to uphold hygiene standards.

Greeted and seated guests, took orders, and served food according to restaurant standards. Maintained a comfortable dining environment and cleaned tables and other surfaces. Ensured stock of condiments was consistently maintained.

Responsible for preparing, baking, and producing a variety of pastries, bread, and desserts. Ensured thorough cleaning and proper storage of all baking equipment, including ovens, mixers, proofer, floors, freezer, and refrigerator. Accurately adjusted timing and speed settings for mixing or blending equipment, and used scales and graded containers to weigh ingredients for batters, doughs, fillings

Managed transactions with customers using a cash register, ensuring accuracy and efficiency. Received and confirmed walk-in guests, and set tables to ensure they were ready for the next patrons. Provided excellent customer service in a fast-paced environment.

Prepared all products, including doughnuts, fillings, and icings needed for all shifts, ensuring consistency and quality. Determined the right amount and types of ingredients required for making donuts, obtaining and combining them according to recipes. Utilized donut cutters to properly cut and shape donuts, then placed them in ovens or fryers, setting appropriate baking/frying times.

Completed elementary education, building foundational knowledge in various subjects. Developed essential skills for further academic pursuits.

Attained secondary education, focusing on a broad curriculum to prepare for higher learning. Gained comprehensive knowledge across core academic disciplines.

Undertook studies in the Bachelor of Science in Nursing program. Gained foundational knowledge in healthcare principles and patient care.

Completed a Bachelor of Science in Hotel Restaurant Management. Acquired comprehensive skills in hospitality operations, including food and beverage management, and customer service.