aya elijah ilagan

Inspects grounds, facilities, and equipment routinely to determine necessity of repairs or maintenance. Plans, schedules, and coordinates general maintenance, major repairs, and remodeling or construction projects for the mall.

Directed and coordinated the activities of staff and contract personnel and evaluated their performance. Investigated complaints, disturbances, and violations and resolved problems following management rules and regulations.

Supervised daily operations of multiple food franchise branches, monitored staff performance, and ensured quality customer service. Conducted regular branch visits and operational inspections to ensure compliance with company policies and food safety standards.

Assisted in supervising daily store operations to ensure smooth and efficient service. Managed inventory, stock replenishment, and product availability, and handled cash management and sales reporting.

Inspected items before dispatch to prevent unrecorded items, pass-outs, or inventory shrink. Verified outgoing merchandise against invoices and dispatch orders.

Oversaw cashiers and baggers to ensure efficient and accurate checkout processes. Monitored Point of Sale (POS) transactions for correctness and adherence to store procedures.

Monitored food quality, presentation, and portion sizes before serving. Ensured food orders are complete, accurate, and meet restaurant standards.

Monitored food quality, presentation, and portion sizes before serving. Ensured food orders are complete, accurate, and meet restaurant standards.

Monitored daily food production schedules, managed inventory levels, and maintained strict food safety and quality standards. Coordinated cross-departmentally between kitchen and service teams to ensure seamless store operations and peak-hour efficiency.

Bachelor of Science in Commerce with a major in Business Management, graduated in 2013.

Secondary education, graduated in 2005.

Primary education, graduated in 2000.