Open to opportunities

Rigil Kent Abelo

@rigilkentabelo

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Experienced barista and hospitality associate focused on quality, service, and team leadership.

Philippines

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What I'm looking for

I’m looking for a hospitality role where I can deliver fast, friendly service, follow strict food safety, and support a team—using my leadership, inventory/sales focus, and customer complaint resolution to grow with the company.

I have almost 7 years of experience as a Barista, building strong communication skills while working well in a team. I’m flexible and reliable, with a can-do work ethic that helps me handle and lead people, multitask, and work under pressure.

In my roles, I prepare coffee and beverages for customers, recommend bestseller products to undecided customers, and ensure adherence to food safety procedures at all times. I also resolve customer complaints quickly and efficiently, support quality control, and help drive results through daily and monthly inventory, sales targeting, and managing finances and timekeeping for payroll.

Experience

Work history, roles, and key accomplishments

Barista

Titay's Lilo-an Rosquillos & Delicacies, Inc.

Feb 2019 - Mar 2025 (6 years 1 month)

Prepared coffee and beverages for customers while recommending bestseller products to undecided buyers. Ensured food safety compliance and resolved customer complaints quickly and efficiently.

Customer Service Food Safety Compliance Recommendations Complaint Resolution Teamwork Multitasking Time Management Pressure Handling

Officer in Charge

Highlands Coffee

Jan 2018 - Jan 2019 (1 year)

Managed staff and ensured quality control while overseeing daily and monthly inventory. Handled customer complaints, supported sales target achievement, and managed finances/timekeeping for payroll using Microsoft Office and Google Workspace.

Quality Control Inventory Management Sales Targets Microsoft Office Microsoft Excel Microsoft PowerPoint Google Workspace