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Jamie PooleJP
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Jamie Poole

@jamiepoole

Executive support and operations coordinator improving workflows, reporting, and scheduling logistics.

United States
Message

What I'm looking for

I’m looking for an executive support or operations-focused role where I can strengthen scheduling, reporting, and cross-functional coordination—improving processes, supporting leadership priorities, and contributing measurable operational results.

I’m an executive support & operations coordinator who helps leadership teams run smoothly—handling scheduling across time zones, confidential documentation, vendor coordination, and executive-level communication. In fast-paced environments, I focus on process improvement, organization, and accuracy to keep daily priorities moving.

In recent roles at TJX Companies (HomeGoods Distribution Center), I supported operational leadership through reporting, workflow coordination, and cross-functional communication while handling up to 1M units weekly. Previously, I coordinated HR and operations needs including onboarding, interviews, orientations, sensitive record maintenance, and data-driven exit interview processes that contributed to a 15% reduction in building turnover.

Experience

Work history, roles, and key accomplishments

TJX Companies logoTC
Current

Merchandise Controller

Oct 2025 - Present (8 months)

Supported operational leadership by coordinating workflows, producing operational reports, and maintaining operational documentation and quality control to improve efficiency and inventory accuracy. Partnered with building leadership to support productivity goals and daily distribution priorities, handling up to 1M units weekly.

JC

Office & Operations Coordinator

Jones Mechanical Contractors

Jan 2021 - Jan 2022 (1 year)

Oversaw office operations and executive scheduling, including payroll, expense tracking, and purchase order administration across multiple initiatives. Prepared proposals and operational documents, developed a multimillion-dollar service proposal that secured a major client contract, and designed and launched the company website.

Education

Degrees, certifications, and relevant coursework

Southern New Hampshire University logoSU

Southern New Hampshire University

Bachelor of Science in Business Administration, International Business

Pursuing a Bachelor of Science in Business Administration with a concentration in International Business, expected in 2025.

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