Jamie Poole
@jamiepoole
Executive support and operations coordinator improving workflows, reporting, and scheduling logistics.
What I'm looking for
I’m an executive support & operations coordinator who helps leadership teams run smoothly—handling scheduling across time zones, confidential documentation, vendor coordination, and executive-level communication. In fast-paced environments, I focus on process improvement, organization, and accuracy to keep daily priorities moving.
In recent roles at TJX Companies (HomeGoods Distribution Center), I supported operational leadership through reporting, workflow coordination, and cross-functional communication while handling up to 1M units weekly. Previously, I coordinated HR and operations needs including onboarding, interviews, orientations, sensitive record maintenance, and data-driven exit interview processes that contributed to a 15% reduction in building turnover.
Experience
Work history, roles, and key accomplishments
Supported operational leadership by coordinating workflows, producing operational reports, and maintaining operational documentation and quality control to improve efficiency and inventory accuracy. Partnered with building leadership to support productivity goals and daily distribution priorities, handling up to 1M units weekly.
Supported HR leadership with scheduling, hiring coordination, vendor communication, and cross-functional project support for high-volume staffing operations. Developed exit interview processes and tracking systems that informed staffing initiatives and contributed to a 15% reduction in building turnover.
Office & Operations Coordinator
Jones Mechanical Contractors
Jan 2021 - Jan 2022 (1 year)
Oversaw office operations and executive scheduling, including payroll, expense tracking, and purchase order administration across multiple initiatives. Prepared proposals and operational documents, developed a multimillion-dollar service proposal that secured a major client contract, and designed and launched the company website.
Coordinated retail team operations, including scheduling and merchandising initiatives in a fast-paced customer-focused environment. Supported leadership with task delegation and communication, helped execute merchandising initiatives, and assisted with training and operational problem-solving.
Education
Degrees, certifications, and relevant coursework
Southern New Hampshire University
Bachelor of Science in Business Administration, International Business
Pursuing a Bachelor of Science in Business Administration with a concentration in International Business, expected in 2025.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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