Open to opportunities

Ugochi Nwachukwu

@ugochinwachukwu

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Executive assistant and operations coordinator improving remote workflows for leadership and teams.

United States

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What I'm looking for

I’m looking for a remote role where I can support leadership, coordinate operations and calendars, manage confidential information, and improve workflows—so teams can execute priorities on time with accurate reporting and documentation.

I’m a highly organized operations professional who supports leadership teams with executive administrative support, coordinating workflows, managing confidential information, and delivering accurate, timely support in fast-paced remote environments.

In my current role, I provide operational and administrative support to leadership and client-facing teams across multiple concurrent initiatives, including coordinating workflows, tracking priorities and deadlines, and preparing reports and summaries to support decision-making.

Previously, I served as a Recruitment Operations Coordinator at the University of St. Thomas School of Law and as a Content Operations & Quality Assurance Analyst at Thomson Reuters, where I reviewed high volumes of information for accuracy, maintained digital information systems, and identified process improvements to increase efficiency and reduce errors.

Earlier in my career, I worked in administrative support and customer services, strengthening my ability to manage competing priorities, prepare correspondence and documentation, and conduct research—while staying calm, accurate, and professional when handling sensitive information.

Experience

Work history, roles, and key accomplishments

Current

Operations Associate

Current

WTS Blackwoodstone

Mar 2026 - Present (4 months)

Provided operational and administrative support to leadership and client-facing teams, coordinating workflows, priorities, and deadlines. Prepared reports and summaries, organized documentation, and conducted research while managing confidential information.

Operations Coordination Administrative Support Workflow Management Report Preparation Documentation Management Records Management Confidentiality

Recruitment Operations Coordinator

University of St. Thomas School of Law

Aug 2024 - Nov 2024 (3 months)

Coordinated recruitment operations and administrative activities, managing scheduling, outreach tracking, and follow-ups. Served as a primary point of contact for prospective students and institutional partners, coordinating virtual meetings and events.

Recruitment Operations Scheduling Documentation Management Reporting

Content Operations QA Analyst

Thomson Reuters

May 2022 - May 2024 (2 years)

Supported cross-functional teams through research, documentation management, and workflow coordination. Reviewed and analyzed information for accuracy and quality, preparing summaries and maintaining digital information systems and documentation repositories.

Quality Assurance Documentation Management Workflow Coordination Report Writing Information Systems Process Improvement

Administrative Support Intern

Nwuli Law Firm

Sep 2019 - Feb 2020 (5 months)

Supported daily administrative operations with scheduling assistance, document preparation, and file organization. Managed confidential records, prepared correspondence, and conducted research to support administrative projects.

Administrative Support Scheduling document preparation File Organization Correspondence Research Documentation Management

Customer Services Associate

U.S. Global Mail

Mar 2019 - Sep 2019 (6 months)

Handled customer inquiries by managing account information and service requests, resolving issues through professional communication and problem-solving. Maintained accurate customer records and supported daily operations through information processing and documentation.

Customer Support Service Request Processing Issue Resolution Professional communication Customer Management Data Entry Documentation