Open to opportunities

Freya May

@freyamay

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Experienced recruitment specialist dedicated to improving candidate journeys.

United Kingdom

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What I'm looking for

I am looking for opportunities that allow me to innovate recruitment processes and enhance candidate experiences.

I am an experienced and dedicated recruitment specialist with a proven record of progression and development. I have a strong background in various aspects of the recruitment process, including resourcing, assessing, and facilitation, as well as client and candidate management. My goal is to apply innovative ideas to enhance candidate journeys and improve employability.

Currently, I work as a Recruitment Consultant at Brook Street UK, where I collaborate closely with clients in the Insurance and Banking sectors. I successfully fill positions by understanding client needs, sourcing qualified candidates, and ensuring a smooth recruitment process. My achievements include supporting the implementation of a new client account worth £500,000 annually and providing training and resources to improve team efficiency.

In addition to my recruitment experience, I have undertaken a secondment as a Talent Acquisition Consultant, managing internal recruitment for Health and Social Care departments. My previous roles have equipped me with skills in advertising vacancies, conducting interviews, and managing client relationships, all of which I am eager to leverage in future opportunities.

Experience

Work history, roles, and key accomplishments

Current

Recruitment Consultant

Current

Brook Street UK

Nov 2021 - Present (3 years 7 months)

Collaborated closely with two clients as their exclusive recruitment agency, partnering with internal recruitment and HR teams to successfully fill positions within the Insurance and Banking sectors. Supported the implementation of a new client account worth £500,000 annually, creating processes and resources to streamline workload for colleagues and candidates.

Client Management Candidate Sourcing Onboarding ATS Interview Preparation

Talent Acquisition Consultant

Brook Street UK

Jul 2024 - Nov 2024 (4 months)

Undertook a 4-month secondment as a Talent Acquisition Consultant, responsible for internal recruitment across the Health and Social Care departments. Managed the full recruitment process, from posting job adverts and screening CVs to conducting interviews and onboarding in collaboration with HR.

Talent Acquisition CV Screening Interviewing Onboarding Branch Visits Hiring Manager Briefings

Recycling and Waste Management Executive

Nottingham Trent University

Sep 2021 - Oct 2021 (1 month)

Conducted environmental audits across university campuses and researched the effectiveness of recycling and waste management policies. Drafted bids to Nottingham City Council for a new recycling scheme and designed social media campaigns to support the project.

Environmental Audits Waste Management Bid Drafting Campaigns

Customer Service and Direct Fulfilment

Gardiner Bros.

Feb 2021 - Sep 2021 (7 months)

Acted as the first point of contact for B2B and B2C clients via email and telephone, handling product queries, complaints, and stock-related issues. Administered and amended invoices, processed refunds and exchanges, and managed client relationships.

Customer Service B2B B2C Invoice Management Client Relationship Management

Clearing Advisor

Nottingham Trent University

Aug 2018 - Sep 2019 (1 year 1 month)

Spoke to applicants applying through the clearing process, assessing grades against UCAS entry criteria and discussing options for prospective students. Provided support, guidance, and information to prospective students and their parents or guardians.

UCAS Criteria Assessment Communication And Guidance)

Education

Degrees, certifications, and relevant coursework

Downfield Sixth Form

A-Levels, Academic Studies

Grade: 3 A-Levels - 1 AS-Level

Completed A-Levels and an AS-Level, focusing on subjects relevant to further academic pursuits. Developed foundational knowledge and critical thinking skills during this period.

Stroud High School

GCSEs, General Studies

Grade: 10 A - C grade

Achieved 10 GCSEs with grades A to C, demonstrating a broad academic foundation across various subjects. Developed core competencies and prepared for further secondary education.

Nottingham Trent University

Bachelor of Science, Geography

Grade: 2.1

Activities and societies: Undertook a 6-week internship as a Recycling and Waste Management Executive, conducting environmental audits and drafting bids for new recycling schemes. Served as a Clearing Advisor in 2018 and 2019, assisting applicants with university admissions and providing guidance on pathways into higher education.

Completed a Bachelor of Science in Geography, achieving a 2.1 classification. The curriculum covered various aspects of physical and human geography, including environmental studies and spatial analysis.