James Snow
@jamessnow
Senior product and portfolio leader delivering UX-first enterprise software and AI-enabled workflows.
What I'm looking for
I’m a senior product, program, and portfolio leader with deep experience delivering enterprise software from concept to launch across education technology, retail, and SaaS environments. I lead cross-functional teams in Agile/Scrum, align stakeholder needs, define roadmaps, and focus on shipping high-quality products on time.
In my current role as an Associate Director at Verano Learning Partners, I drive product and operational strategy across multiple organizations, launching new startup software systems “from the ground up” while building scalable product workflows. I embed UX as a core product requirement and use data analytics and design thinking to drive adoption—building AI-assisted and AI-enabled workflows that speed up document creation and summarize regulatory changes for leadership review. Previously, at StrongMind I advanced platform rollout and measurable learning outcomes, leveraging Google Analytics, Hotjar, and AI to accelerate curriculum and support safer engagement through automated chat monitoring.
Experience
Work history, roles, and key accomplishments
Associate Director
Verano Learning Partners
Jan 2025 - Present (1 year 6 months)
Led product and operational strategy across Verano and three subsidiary organizations, aligning business goals with scalable technology solutions. Owned vendor management and delivery execution while implementing UX-first product requirements and AI-enabled workflow and monitoring processes.
Quality and Release Manager
StrongMind
Jun 2021 - Dec 2024 (3 years 6 months)
Managed quality and release execution for education technology platforms while supporting safe, supervised learning experiences. Implemented AI-enabled community chat monitoring and helped ensure reliable platform rollout outcomes.
Senior Portfolio Manager
StrongMind
Jun 2021 - Dec 2024 (3 years 6 months)
Performed portfolio analysis, risk assessment, and performance evaluation to guide product management priorities and roadmaps. Supported scalable education delivery by incorporating AI-enabled curriculum development for adaptive learning at scale.
Program Manager
StrongMind
Jun 2021 - Dec 2024 (3 years 6 months)
Led program management and education platform delivery using one-week sprints for rapid, iterative releases. Drove feature prioritization with analytics and user feedback tools and supported measurable teacher-student engagement outcomes.
Coached, moderated, and trained Product Managers and future instructors for the SAP Product Management Academy in both classroom and virtual formats. Supported delivery of product management curriculum through coaching and training leadership.
Delivered enterprise retail product capabilities, leading backlog prioritization, requirements definition, and design-thinking collaboration to improve adoption and delivery outcomes. Managed assortment planning and demand planning applications and partnered with global retail customers on iterative solutions.
Product Manager
NEC Corporation of America / DCM Solutions
Sep 2000 - Dec 2008 (8 years 3 months)
Led end-to-end product design, development, and implementation of demand forecasting and replenishment applications for grocery and convenience retail. Directed software development lifecycle activities including requirements gathering, testing, implementation, training, and support, while managing global development and QA teams.
QA Manager (Point of Sale)
RORC
Served in a quality assurance leadership role for a point-of-sale (POS) system within RORC.
Assistant Manager in Stores
Worked as an Assistant Manager in stores for Walmart, supporting store operations and leadership.
Forecasting & Replenishment Support
SAF
Supported product, operations, and retail leadership activities for forecasting and replenishment work within SAF.
Education
Degrees, certifications, and relevant coursework
Texas A&M University
Bachelor of Business Administration, Marketing
Earned a Bachelor of Business Administration with a focus in Marketing from Texas A&M University.
Availability
Location
Authorized to work in
Job categories
Skills
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