Looking for a job

Benta Musogole

@bentamusogole

Hi, I'm Benta, a Virtual Assistant and Customer Support professional with experience supporting day-to-day operations, managing customer communication

Kenya

Message

What I'm looking for

I look for a role where my work makes a meaningful difference. I enjoy supporting busy teams, solving customer concerns, and creating processes that help work run more smoothly. I'm happiest in a collaborative environment that values reliability, initiative, and continuous improvement, where I can grow while contributing to the company's goals.

I help businesses stay organized, strengthen customer relationships, and create efficient workflows that allow teams to focus on growth. My experience spans virtual assistance, customer support, sales, and administrative coordination, where I've managed schedules, streamlined communication, maintained accurate CRM records, conducted research, and resolved customer inquiries with care and professionalism. I bring a structured approach to managing priorities, adapting quickly to new systems, and keeping operations running smoothly. Proficient in Google Workspace, Microsoft Office, HubSpot CRM, Slack, Trello, Zoom, and AI productivity tools, I focus on delivering reliable support, improving day-to-day efficiency, and ensuring every customer interaction reflects the quality of the business I represent.

Experience

Work history, roles, and key accomplishments

Current

Virtual Assistant

Current

Beaverne Solutions Limited

Oct 2025 - Present (10 months)

Support daily operations by managing customer inquiries, scheduling installations, coordinating technician appointments, maintaining accurate records, and following up with leads. Improve response times, streamline communication, and ensure customers receive timely, professional support throughout the service process.

Email Management Calendar Management Invoicing Data Entry Research Skills Customer Support Appointment Setting

Data Annotator

Sama

Jun 2021 - Feb 2026 (4 years 8 months)

Contributed to AI data projects by reviewing and validating high-volume datasets while maintaining accuracy and quality standards. Collaborated with cross-functional teams, resolved data discrepancies, met production deadlines, and followed structured workflows. Strengthened analytical, organizational, and time management skills in a fast-paced remote environment.

Data Annotation Quality Assurance Hand Joint Annotation Data Management Attention To Detail Reporting Cross Functional Collaboration

Sales & Administrative Associate

Brilliant Electronics

Feb 2020 - May 2021 (1 year 3 months)

Managed customer inquiries, scheduling, and calendars; developed a client retention system and supported sales reporting, increasing repeat business by 15%.