James Cottrell
@jamescottrell
Experienced account manager with a strong background in sales and customer service.
What I'm looking for
With over a decade of experience in sales, customer service, and management, I have successfully navigated various roles that have honed my skills in building relationships and driving business growth. My recent focus on digital marketing and SEO has allowed me to enhance my contributions in the workplace, particularly in my current role as an Account Manager.
Throughout my career, I have demonstrated a commitment to excellence, whether it was recruiting and leading teams in the insurance sector or managing my own street food venue. My ability to adapt and learn quickly has been crucial in my journey, especially as I transitioned into the digital marketing space. I thrive in environments that challenge me and allow me to leverage my diverse skill set.
Experience
Work history, roles, and key accomplishments
Account Manager
Flowers Shops Network
Aug 2024 - Present (10 months)
Engaged with existing clients to cultivate strong relationships and enhance SEO initiatives. Provided troubleshooting support, managed sales, and developed websites, applying existing skills while undergoing extensive training in Digital Marketing and Sales Funnels.
English Teacher
Native Camp
Jan 2025 - Present (5 months)
Taught English to Japanese, Taiwanese, and Vietnamese individuals of all ages in a remote setting. While personally enjoyable, this part-time role was not financially sustainable for long-term career progression.
Account Manager
The Bateman Group
Jul 2022 - Jul 2024 (2 years)
Managed sales, advisory, and management responsibilities within the Corporate/Commercial Insurance sector, fostering strong relationships with clients and internal staff. Successfully recruited a team and built a substantial client base, demonstrating expertise across various insurance lines including specialized coverages.
Manager and Owner
Scoffs Worcester
Jan 2011 - Dec 2017 (6 years 11 months)
Opened and managed an innovative street food venue, expanding a family takeaway and restaurant business. Responsibilities included cooking, ordering, staff recruitment, training, and management, alongside effective marketing and organizing events at music festivals.
Team Leader
FP McCanns
Feb 2017 - May 2022 (5 years 3 months)
Operated as a Wet Cast Concrete Operative within the UK building and civil engineering sector, focusing on private and commercial developments. Worked effectively in a time-critical, target-driven team environment, also serving as a trainer and obtaining licenses for overhead gantry cranes and forklift trucks.
Sales Driver
Freedom
Jan 2006 - Dec 2007 (1 year 11 months)
Relocated to the south of France to sell marine supplies within the super yacht industry. Covered all major ports between Toulon and Northern Italy, engaging with Skippers and Agents in a highly competitive sales environment.
Assistant Manager - Commercial Affinity Dept
Clarke Roxburgh Insurance Brokers
Jan 1998 - May 2006 (8 years 4 months)
Recruited as a Commercial Insurance Advisor, then assisted in managing a 17-strong call center team within a newly formed department. Mentored and trained staff, demonstrating extensive competence in all business aspects, including a significant sales and advisory role.
Education
Degrees, certifications, and relevant coursework
Worcester Business College
Management Course, Management
Completed the ILM Management Course at Worcester Business College.
Worcester College of Technology
GNVQ Level 3, Business and Finance
Achieved a GNVQ Level 3 in Business and Finance at Worcester College of Technology.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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