Jamar EarnestJE
Open to opportunities

Jamar Earnest

@jamarearnest

Results-driven Implementation Lead with expertise in project management.

United States
Message

What I'm looking for

I am looking for a role that challenges me and allows for growth, where I can leverage my skills in project management and operations to drive success.

I am a results-driven Implementation Lead with a proven track record in managing and executing complex projects. My experience spans across various roles, where I have successfully leveraged my technical expertise, strategic vision, and leadership skills to drive successful project implementation. I am dedicated to delivering transformative solutions and optimizing processes for organizational success.

In my recent role at Freewire Technologies, I led the implementation efforts of Electric Vehicle charging stations, collaborating with cross-functional teams to ensure seamless project execution. I managed project timelines and resources effectively, conducted regular status meetings with clients, and developed comprehensive project documentation. My previous experience at SNACKPASS further honed my skills in operations management and customer success, where I led a nationwide team and implemented data-driven strategies to enhance customer engagement.

I am passionate about fostering strong relationships with partners and customers, and I continuously seek opportunities to improve processes and drive efficiency. I am excited to bring my expertise to a challenging role that allows me to contribute to organizational success.

Experience

Work history, roles, and key accomplishments

FT

Implementation Lead

Freewire Technologies

Sep 2023 - Feb 2024 (5 months)

Led the implementation efforts of Electric Vehicle charging stations, connecting with customers and teams through Zendesk to ensure a streamlined installation. Collaborated with cross-functional teams, including sales operations, customer success, field service, and QA engineers to ensure seamless project execution.

SN

Growth Operations Associate Manager

SNACKPASS

Jan 2022 - Apr 2023 (1 year 3 months)

Led and managed a nationwide team of Field Operations Specialists, ensuring effective training, supervision, and performance to drive customer success. Developed and executed KPIs for partner experience strategies, maximizing customer lifetime value and fostering strong relationships with key partners.

Education

Degrees, certifications, and relevant coursework

LP

Lincoln University of PA

BS in Strategic Communications, Strategic Communications

Studied Strategic Communications at Lincoln University of PA, completing the program in 2016. Gained foundational knowledge and skills in strategic communication principles and practices.

Tech stack

Software and tools used professionally

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