Jamar Earnest
@jamarearnest
Results-driven Implementation Lead with expertise in project management.
What I'm looking for
I am a results-driven Implementation Lead with a proven track record in managing and executing complex projects. My experience spans across various roles, where I have successfully leveraged my technical expertise, strategic vision, and leadership skills to drive successful project implementation. I am dedicated to delivering transformative solutions and optimizing processes for organizational success.
In my recent role at Freewire Technologies, I led the implementation efforts of Electric Vehicle charging stations, collaborating with cross-functional teams to ensure seamless project execution. I managed project timelines and resources effectively, conducted regular status meetings with clients, and developed comprehensive project documentation. My previous experience at SNACKPASS further honed my skills in operations management and customer success, where I led a nationwide team and implemented data-driven strategies to enhance customer engagement.
I am passionate about fostering strong relationships with partners and customers, and I continuously seek opportunities to improve processes and drive efficiency. I am excited to bring my expertise to a challenging role that allows me to contribute to organizational success.
Experience
Work history, roles, and key accomplishments
Accounts Payable Specialist
Tides Network Inc.
Apr 2024 - Present (1 year 3 months)
Processed vendor invoices and payments accurately and on time. Maintained up-to-date records of all payables and ensured proper documentation and approvals.
Implementation Lead
Freewire Technologies
Sep 2023 - Feb 2024 (5 months)
Led the implementation efforts of Electric Vehicle charging stations, connecting with customers and teams through Zendesk to ensure a streamlined installation. Collaborated with cross-functional teams, including sales operations, customer success, field service, and QA engineers to ensure seamless project execution.
Growth Operations Associate Manager
SNACKPASS
Jan 2022 - Apr 2023 (1 year 3 months)
Led and managed a nationwide team of Field Operations Specialists, ensuring effective training, supervision, and performance to drive customer success. Developed and executed KPIs for partner experience strategies, maximizing customer lifetime value and fostering strong relationships with key partners.
Growth Operations & Warehouse Supervisor
SNACKPASS
Oct 2019 - Jan 2022 (2 years 3 months)
Supervised day-to-day field and warehouse operations while collaborating with cross-functional teams to deliver a seamless customer experience. Developed and implemented standard operating procedures (SOPs) to streamline operations and enhance product installations.
Education
Degrees, certifications, and relevant coursework
Lincoln University of PA
BS in Strategic Communications, Strategic Communications
Studied Strategic Communications at Lincoln University of PA, completing the program in 2016. Gained foundational knowledge and skills in strategic communication principles and practices.
Availability
Location
Authorized to work in
Job categories
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