Jakub Nizio

JN

Open to opportunities

Jakub Nizio

@jakubnizio

I build strong customer and artist relationships through creative, data-driven communication.

What I'm looking for

I'm looking for a role where I can use my communication skills, creativity and analytical mindset to build strong relationships and create positive experiences for customers and businesses.

At Decent Music PR, I manage relationships with music artists through HubSpot, supporting their careers with data-driven marketing and compassion-focused guidance.

I've built long-lasting customer relationships as a Senior Barista at Batch & Co Coffee, helping create a high-quality speciality coffee experience for thousands of people.

At Ignis Ltd, I contributed across creative asset production, marketing project management, digital web experiences and client communication.

I'm motivated by understanding what people need and making their experience better through practical, thoughtful improvements. I bring patience, creativity and an analytical mindset to building positive experiences for customers, clients and businesses.

Experience

Work history, roles, and key accomplishments

BC

Senior Barista

Batch & Co Coffee

Jan 2022 - Jan 2026 (4 years)

Built long-lasting relationships with customers and helped create a top-quality, speciality coffee experience for thousands of people.

Customer Service Coffee Preparation Relationship Building

IL

Content Producer / Client Support

Ignis Ltd

Jan 2021 - Jan 2022 (1 year)

Contributed across multiple teams in creative asset production, marketing project management, digital web experiences, and client communication.

Creative asset production Marketing Project Management Web Experience Client Communication

TS

Waiter

Twickenham Stadium

Jan 2019 - Jan 2020 (1 year)

Delivered attentive and well-organised service in a high-end setting at half-time during match days.

Customer Service Hospitality Organization

DP

A&R Executive

Decent Music PR

Jan 2026 - Present (8 months)

Managed relationships with music artists using HubSpot, supporting their music careers through data-driven marketing and compassion-focused guidance.

HubSpot Data Driven Marketing Relationship Management

Education

Degrees, certifications, and relevant coursework

IP

Institute of Contemporary Music Performance

Bachelor of Arts (Hons), Music Production

2023 -

Grade: 2:1

Pursuing a Bachelor of Arts (Hons) in Music Production, expected to complete in 2026.

SC

Saint Francis Xavier College

A-levels, General Studies

2019 - 2021

Grade: B, D, D

Completed A-levels with grades B, D, D.

BS

Bishop Thomas Grant School

GCSEs, General Studies

2015 - 2019

Grade: 9 x (Grade 5 or above)

Completed GCSEs with 9 subjects at grade 5 or above.

Tech stack

Software and tools used professionally

HubSpot

Availability

Open to opportunities

Location

United Kingdom

Authorized to work in

Job categories

Customer Support Specialist Account Manager Customer Success Manager Digital Marketing Specialist Project Manager Content Producer A&R Executive

Skills

Client Communication Customer Satisfaction CMS CRM Systems HubSpot Data Analysis Project Management Digital Marketing Leadership Creative asset production Web Experience Music Marketing Customer Service

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