Open to opportunities

Daniel Boateng

@danielboateng1

Message

Proactive business graduate with expertise in customer service and leadership.

United Kingdom

Message

What I'm looking for

I am looking for a role that fosters growth, encourages teamwork, and values innovative solutions.

I am a proactive and motivated graduate in Business Enterprise Development, with a strong track record in customer service, team leadership, and retail operations. My education from Aston University has equipped me with the skills to combine innovative business techniques with technology, ensuring outstanding customer experiences. I excel in event planning, project management, and critical thinking, which positions me to thrive in dynamic, customer-facing environments.

Throughout my career, I have demonstrated my commitment to driving sales and upholding brand values. My experience as a Research Interviewer at Ipsos Mori involved executing comprehensive surveys to gather high-quality data, while my role as a Call Handler with Cordant People required me to provide clear and empathetic advice during the COVID-19 pandemic. Additionally, I have successfully led marketing projects that focused on customer acquisition and brand positioning, showcasing my ability to create impactful marketing strategies.

Experience

Work history, roles, and key accomplishments

Research Interviewer

Ipsos Mori

Feb 2023 - Jun 2023 (4 months)

Executed comprehensive surveys to gather high-quality data, guaranteeing participant participation and dependability. Analytical thinking was used to assess customer input and aid in strategic decision-making.

Data Collection Analytical Thinking Customer Feedback Analysis

Call Handler

Cordant People / HGS

Jun 2021 - Aug 2022 (1 year 2 months)

Oversaw COVID-19 case communications, providing clear and empathetic customised advice. Adapted to quickly evolving protocols to provide accurate and consistent suggestions.

Empathetic Advice Communication Adaptability

Teaching Assistant in Mathematics

Maths Teaching

Sep 2019 - Jun 2020 (9 months)

Created and presented interactive lesson plans for Years 5 and 6 that increased student understanding and participation.

Lesson planning Curriculum Development

Marketing Consultant

Locksmith Doctor

Created a five-year growth plan that covered customer acquisition strategies, SEO improvement, and social media strategy. Established quantifiable KPIs to track development.

Growth Strategy Customer Acquisition SEO Strategy Social Media Marketing KPIs

Marketing Strategist

ArtDotQuarter

Created a comprehensive marketing plan spanning one to three years with the goal of boosting audience engagement and brand recognition. Focused on influencer relationships and digital initiatives.

Marketing Strategy Digital Marketing

Team Leader

Sense

Jun 2019 - Aug 2019 (2 months)

Facilitated workshops and activities for deaf-blind kids with an emphasis on enhancing their teamwork and communication abilities. Created a constructive, encouraging atmosphere that made sure team members worked well to meet objectives.

Team Leadership Facilitation Youth Development

Fundraiser and Coordinator

RSVP and Sports4Life

Jun 2019 - Aug 2019 (2 months)

Successfully raised money and oversaw the logistics of a charity football game. Demonstrated project management, event organisation, and community engagement abilities by planning and directing a football fundraiser.

Fundraising Project Management Event Planning Community Engagement

Event Marketing Specialist

The Rival Games

Created and carried out marketing and incentive plans to improve social presence and event appeal. Devised engagement activities, developed social media promotion methods, and offered guidance on incentive schemes to optimise attendance.

Event Marketing Engagement

Education

Degrees, certifications, and relevant coursework

Aston University

Bachelor of Science, Business Enterprise Development

Studied business enterprise development, focusing on cutting-edge business techniques and technology to produce outstanding customer experiences. Gained proficiency in event planning, project management, and critical thinking.

St Thomas the Apostle College

GCSEs & A-Levels, Secondary Education

Grade: GCSEs: 7 (A*-C), Maths (5), English (6); A-Levels: Distinctions (AAA) in Applied Science and Business BTECs, Grade C in Philosophy and Ethics

Completed secondary education, achieving 7 GCSEs (A*-C) including Mathematics (Grade 5) and English (Grade 6). Attained A-Levels with Distinctions (AAA) in Applied Science and Business BTECs, and a Grade C in Philosophy and Ethics.