Jaila Simmons

I am an organized, compassionate administrative and customer-service professional with hands-on experience in healthcare settings and benefits administration. I have served as an Account Advisor, Emergency Medical Responder, Unit Clerk, and Senior Secretary, consistently meeting performance goals, documenting patient and claims information accurately, and coordinating care and administrative workflows.

I bring strong technology proficiency, attention to detail, and a collaborative mindset to fast-paced environments, with demonstrated skills in EHR/billing entry, emergency patient assessment and stabilization, scheduling, records management, and cross-department communication. I am motivated to contribute dependable support that improves operational efficiency and patient/member experience.