Open to opportunities

Kayla Alouidor

@kaylaalouidor

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Dedicated healthcare professional skilled in patient care, medical administration, and HIPAA-compliant documentation.

United States

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What I'm looking for

I seek patient-centered clinical or administrative roles in supportive teams where I can apply EMR, documentation, and HIPAA expertise while growing clinical skills.

I am a dedicated healthcare professional with hands-on experience supporting nurses, physicians, and healthcare teams in busy hospital and clinic settings. I combine clinical patient care skills with strong administrative capabilities to improve patient experiences and workflow efficiency.

In my recent role as a Unit Secretary, I managed patient charts, physician orders, and electronic medical records while coordinating communication across departments and ensuring HIPAA compliance. As a Patient Care Technician, I delivered bedside support, monitored patient conditions, and responded to emergencies with composure.

I have supervised front-desk operations, handled insurance verification, scheduled appointments, and maintained accurate medical documentation in outpatient and pediatric practices. My remote experience with a major insurer strengthened my member communication and benefits-processing skills.

I hold certifications as a Patient Care Technician, EKG Technician, and Phlebotomy Technician, and I bring a patient-centered approach, strong organizational habits, and collaborative teamwork to every role.

Experience

Work history, roles, and key accomplishments

Current

Unit Secretary

Current

Hospital

Sep 2025 - Present (6 months)

Provide administrative support for nursing staff and physicians on a busy hospital unit, manage patient charts and physician orders in EMR, and coordinate communication to ensure timely admissions, discharges, and HIPAA-compliant documentation.

Medical Documentation HIPAA compliance Administrative Support

Patient Care Technician

Memorial Regional Hospital

Nov 2024 - Aug 2025 (9 months)

Assisted patients with activities of daily living, monitored conditions and reported changes to nursing staff, supported nurses with documentation and participated in quality improvement initiatives to enhance patient care.

Patient Care Vital Signs Monitoring Medical Documentation EMR Team Collaboration

Medical Receptionist Lead

Pediatric Associates

Feb 2023 - Nov 2024 (1 year 9 months)

Supervised front desk operations, coordinated communication between patients and providers, managed insurance verification and appointment scheduling, and maintained HIPAA-compliant patient records.

Front Desk Operations Appointments Insurance Verification EMR HIPAA compliance Team Supervision Administrative Support

Remote Call Receptionist

Blue Cross Blue Shield

Jun 2022 - Jul 2024 (2 years 1 month)

Assisted members with OTC benefits inquiries, processed OTC orders, explained coverage and eligibility, and maintained accurate member records within secure systems.

Customer Service Benefits Administration Order Processing Eligibility Verification Phone Support Data Entry Account Updates

Medical Receptionist

Pasteur Medical

Aug 2021 - Feb 2023 (1 year 6 months)

Managed patient check-in and scheduling in a high-volume clinic, directed incoming calls, maintained organized HIPAA-compliant medical records, and provided administrative support to clinical staff.

Scheduling Medical Records Management HIPAA compliance EMR Administrative Support