Jahnai Jackson
@jahnaijackson
Dedicated professional with strong interpersonal and communication skills.
What I'm looking for
I am a dedicated professional with a Bachelor's degree in Psychology from Saint Leo University. My career has been shaped by diverse experiences across various roles, including a Paraprofessional at Greenlee Behavioral Health, where I directed therapeutic interventions to enhance socialization and behavior management skills. I pride myself on my ability to build strong relationships with individuals, providing them with the support they need to thrive.
Throughout my career, I have developed excellent interpersonal and communication skills, both verbal and written. My experience as a Call Center Attendant honed my ability to efficiently process a high volume of calls while maintaining exceptional customer service. I have also worked in various capacities, from a Front Desk Receptionist to a Sales Associate, where I consistently demonstrated my commitment to providing outstanding service and support to clients and customers.
Experience
Work history, roles, and key accomplishments
Paraprofessional
Greenlee Behavioral Health
Jan 2021 - Present (4 years 5 months)
Directed therapeutic interventions to build socialization and behavior management skills. Met with individuals weekly, provided daily activities, and logged notes.
Material Handler
PVH
Oct 2018 - Present (6 years 8 months)
Assigned to label, re-box, and re-tag finished products. Placed products on trays to drop down in shoots and performed various material handling and housekeeping duties.
Call Center Attendant
Saint Leo University
Sep 2016 - Present (8 years 9 months)
Successfully assisted with fundraising and maintained strong relationships with Alumni and Parents. Efficiently processed a large volume of calls daily, providing exceptional customer service and communication.
Front Desk Receptionist and Kids Club Attendant
LA Fitness
Jun 2015 - Present (10 years)
Professionally checked in members and assisted with enrolling new members, displaying great customer service. Supervised children in the Kids Club, ensuring their safety and overall well-being.
Sales Associate
Shoeland
Sep 2014 - Present (10 years 9 months)
Expertly assisted customers with trying on items and led them to selections, ensuring merchandise was kept neat and orderly. Approached browsing customers to determine buying preferences and answered all questions.
Front Office Assistant
Kadena High School
Aug 2013 - Present (11 years 10 months)
Checked in students who came to school late and retrieved students for check-out using the intercom. Performed administrative tasks including shredding, filing, copying paperwork, and organizing desks.
Hair Stylist Assistant
Lisa J’s Hair Salon
Jun 2012 - Present (13 years)
Provided excellent customer service by answering phones professionally and ensured styling utensils were cleaned and properly sanitized. Assisted Hair Stylists with clients while also prepping clients.
Education
Degrees, certifications, and relevant coursework
Saint Leo University
Bachelor of Psychology, Psychology
Completed a comprehensive curriculum focused on psychological theories and research methods. Gained a foundational understanding of human behavior, cognitive processes, and developmental stages.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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