Open to opportunities

Alana Mauldin

@alanamauldin

Message

I support students and customers through organized front-desk, client service, and special education assistance.

United States

Message

What I'm looking for

I'm looking for a role where I can use my communication, organization, client service, and support experience to help customers, students, or teams.

I've supported students at Canton High School as a Special Education Paraprofessional, assisting with daily activities, lesson guidance, and behavioral development.

I communicated with parents about student development and helped create a supportive learning environment alongside the teacher.

Across Tanger Outlets, Spa Habitat, and Mill Creek Ranch Resort, I handled reservations, customer questions, event planning, front-desk organization, filing, and maintenance coordination.

Experience

Work history, roles, and key accomplishments

Special Education Paraprofessional

Canton High School

Aug 2017 - Aug 2018 (1 year)

Communicated with students' parents on their child's development and physically assisted students in daily activities. Helped the teacher in lesson guidance and behavioral development.

Communication Skills Behavioral Development Lesson Support Personal assistance

Front Desk Representative

Tanger Outlets

Nov 2015 - May 2016 (6 months)

Communicated with customers with questions or complaints and managed the cleaning and maintenance crew. Faxed, made copies, and organized the filing system.

Customer Service Communication Skills Organization Filing

Front Desk Spa Coordinator

Spa Habitat

Jul 2014 - Oct 2015 (1 year 3 months)

Communicated with clients to make reservations and provided customer service. Planned events for small and large groups with spa services and consistently organized the front desk and laundry area.

Customer Service Communication Skills Event Planning Organization

Front Desk Representative

Mill Creek Ranch Resort

Oct 2012 - Apr 2014 (1 year 6 months)

Communicated with clients to make reservations and provided customer service. Organized front desk and created and documented process for check-in, and assisted the Activities Director in planning and executing events.

Customer Service Communication Skills Organization Event Planning