Tamara Francis
@tamarafrancis
Experienced service-oriented professional with broad experience in retail, education support, and health-related programs.
What I'm looking for
I am a dedicated, service-minded professional with decades of experience in retail, customer service, education support, and health-related programs. I have worked in varied environments—from hospitals and colleges to retail stores and telemarketing centers—building strong interpersonal and observational skills.
My background includes assisting students and patients, supervising language labs, maintaining inventory and order records, and performing detailed clerical tasks such as typing, note-taking, and recordkeeping. I have formal study in chemistry and health management and hands-on experience in program support and community outreach.
I bring reliability, attention to detail, and a willingness to learn and adapt; I am motivated to contribute to roles that value consistent service, support for learners or patients, and organized operational assistance.
Experience
Work history, roles, and key accomplishments
Paraprofessional Assistant
NYC Paraprofessionals
Jan 1998 - Dec 1999 (1 year 11 months)
Assisted special education students in classrooms and the lunchroom, supporting daily routines and student needs.
Telemarketer
Alliance Theatre / 1-800-Flowers
Jan 1998 - Dec 1999 (1 year 11 months)
Conducted outbound calls for ticket and floral sales, completed paid training, and used nationwide call lists and time zone references to reach customers.
Merchandise Sorter / Laundry Attendant
Aramark / Ramada Hotel
Jan 1997 - Dec 1998 (1 year 11 months)
Sorted merchandise for Aramark and folded hotel linens at Ramada, maintaining cleanliness and organization of supplies.
Inventory Specialist
RGIS Inventory Specialists
Jan 1995 - Dec 1996 (1 year 11 months)
Conducted retail inventory counts, recorded item quantities and prices using calculators, and submitted records to supervisors for reconciliation.
Work-Study Typist / Language Assistant
Clark Atlanta University
Jan 1993 - Dec 1996 (3 years 11 months)
Provided typing and secretarial support for the Biology Department, supervised peers in Spanish and French language labs, and assisted with language lab equipment.
Student Teaching Assistant
Teach For America (Summer of Service)
Jan 1993 - Dec 1994 (1 year 11 months)
Trained in Oakland and taught gifted 4th–5th grade students biology in Manhattan, led experiments and a recycling project to increase student engagement.
Retail Clerk
Sam's Drug Store
Jan 1992 - Dec 1992 (11 months)
Greeted customers and maintained greeting card displays, providing front-line customer service and merchandising support.
Summer Youth Employee
Brownsville Recreation Center
Jan 1992 - Dec 1992 (11 months)
Completed computer training using WordPerfect, organized written notes into indexed folders, and maintained program documentation.
Retail Sales Associate
VIM Clothing Store
Jan 1992 - Dec 1992 (11 months)
Assisted customers with selections, operated a reach tool for merchandise retrieval, folded and organized apparel, and supported sales floor operations.
Retail Associate
Larome Perfume Company
Jan 1989 - Dec 1992 (3 years 11 months)
Maintained backstock and a perfume ordering logbook, processed weekend gift sales, and managed cash transactions to support store operations.
Program Participant / Assistant
Denbigh Fair Nutrition Program
Jan 1986 - Dec 1988 (2 years 11 months)
Served homemade cold beverages to the public, handled cash transactions, and assisted with daily setup and breakdown of program activities.
Education
Degrees, certifications, and relevant coursework
California College / Independence University
Bachelor of Science, Health Management
2002 - 2006
Completed a Bachelor of Science in Health Management between 2002 and 2006.
Brooklyn College
College coursework, Health and Nutrition Sciences
1998 - 1999
Completed coursework in Health and Nutrition Sciences at Brooklyn College from 1998 to 1999.
Clark Atlanta University
College coursework, Chemical Engineering
1996 - 1997
Activities and societies: Morehouse/Atlanta University Center language lab involvement
Attended Clark Atlanta University studying chemical engineering and participating in campus language lab activities during 1996–1997.
City College, CUNY
College coursework, Chemistry
1996 - 1996
Completed chemistry coursework at City College (CUNY) in 1996.
SUNY Purchase College
College coursework, Chemistry
1995 - 1996
Studied chemistry at SUNY Purchase College during 1995–1996.
Brooklyn College, CUNY
College coursework, Health and Nutrition Sciences
1995 - 1995
Took coursework in Health and Nutrition Sciences at Brooklyn College in 1995.
Clark Atlanta University
College coursework, Chemistry
1993 - 1995
Grade: 3.15 GPA
Activities and societies: Biology Department work-study; Language Assistant/Spanish; college typist duties
Attended Clark Atlanta University studying chemistry and participating in work-study roles in the Biology Department and language assistance between 1993 and 1995.
Brooklyn Technical High School
High School Diploma, Chemistry
1989 - 1993
Secondary education with coursework in chemistry completed at Brooklyn Technical High School from 1989 to 1993.
Availability
Location
Authorized to work in
Job categories
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