Jahangir Murtaza

Responsible for meticulous document scrutiny and efficient collection of visa applications, ensuring all necessary paperwork is accurately gathered for processing. Managed customer inquiries via various channels, providing comprehensive support and maintaining high levels of satisfaction.

Educated clients on various financial products including credit cards, personal loans, and auto loans, detailing features such as interest rates, limits, and eligibility criteria. Focused on expanding the customer base by promoting new salary accounts and student accounts.

Completed a Bachelor of Business Administration with Honors, focusing on core business principles and practices. Gained comprehensive knowledge in various aspects of business management.

Acquired an E-commerce Management certificate, developing skills in online business operations and digital marketing strategies. Focused on managing e-commerce platforms and understanding market trends.

Obtained a Personal Grooming certificate, enhancing professional presentation and interpersonal skills. Focused on developing a polished and confident demeanor for professional environments.

Earned a certificate in Effective Presentation and Meeting, improving communication and public speaking abilities. Developed strategies for impactful presentations and productive meeting facilitation.

Completed training in Fire Safety Response, Basic Life Support, and Trauma Management. Gained essential skills for emergency and disaster situations, including first aid and safety protocols.

Completed a certificate in Basics of Customer Relationship Management from UniAthena in partnership with Cambridge International Qualifications, UK. Developed foundational knowledge in managing customer interactions and building strong relationships.

Completed a certificate in Basics in Operations Management from UniAthena in partnership with Cambridge International Qualifications, UK. Gained fundamental understanding of operational processes and efficiency in business.