Jagjit Singh
@jagjitsingh3
I deliver technical support, international customer service, and strategic upselling.
IndiaWhat I'm looking for
I've delivered premium technical support for Amazon Echo, Fire TV, and Kindle devices at Sutherland, troubleshooting issues while meeting international support standards.
I engage customers with personalized product recommendations, demonstrating smart-home features and driving device sales through upsell opportunities.
At Singh Chulha, I directed restaurant operations and staff, using POS and online ordering software to improve daily sales workflows and inventory management. I also led Google My Business and social media campaigns to strengthen visibility, retention, and upselling.
My earlier work includes coordinating examination logistics and student support at Vel Tech Rangarajan Dr. Sagunthala R&D Institute, plus executing SEO and Google/Facebook Ads campaigns at PixelTrack® to generate leads and improve marketing ROI.
Experience
Work history, roles, and key accomplishments
Technical Support Specialist
Sutherland
Aug 2024 - Aug 2026 (2 years)
Delivered premium technical assistance and troubleshooting for Amazon devices, ensuring exceptional service quality. Engaged customers to demonstrate product features and drive device sales through personalized recommendations.
Social Media Manager & Restaurant Manager
Singh Chulha
Jul 2020 - Aug 2024 (4 years 1 month)
Directed full-service operations and staff while leveraging POS and online ordering software to optimize daily sales workflows and inventory management. Spearheaded targeted digital marketing campaigns that boosted brand visibility and customer retention.
Exam Counsellor
Vel Tech Rangarajan Dr. Sagunthala R & D Institute
Jul 2019 - Jun 2020 (11 months)
Coordinated examination logistics and provided frontline support for student queries, ensuring seamless operations while adhering to strict university policies.
Digital Marketing Intern
PixelTrack
Jan 2019 - Jun 2019 (5 months)
Executed SEO and paid ad campaigns to drive organic traffic, generate high-quality sales leads, and optimize marketing ROI.
Education
Degrees, certifications, and relevant coursework
Sathyabama Institute of Science & Technology
Bachelor of Engineering, Computer Science and Engineering
2015 - 2018
Pursued a Bachelor of Engineering in Computer Science and Engineering from 2015 to 2018.
Sri Sai Ram Institute of Technology
Diploma, Computer Engineering
2012 - 2015
Completed a Diploma in Computer Engineering from 2012 to 2015.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Social media
Job categories
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