Siddhant Sharma
@siddhantsharma7
I build efficient paid media and SEO campaigns for D2C and marketplace brands.
IndiaWhat I'm looking for
I've run Meta, Google Search, Amazon Sponsored Products, and SEO work for Unleavables.com, HomeCrust, and Planterie. On an ₹800 Meta campaign for Unleavables, I delivered 38 add-to-carts—41% above plan—while reducing cost per add-to-cart by 31%.
I've also built Google Search campaigns that doubled conversions at 49% lower cost per conversion, rebuilt Amazon listings using competitor and keyword research, and identified 50+ technical SEO improvements for an e-commerce site. Before moving into marketing, I handled technical support, account safety, retention, and client operations for Vivint, LinkedIn, Adobe, and a family-run advertising production business.
Experience
Work history, roles, and key accomplishments
Technical Support Executive
TaskUs
Mar 2025 - Sep 2025 (6 months)
Diagnosed and resolved technical faults on Vivint smart-home systems for US customers, triaging alarms and escalating to emergency services within protocol timelines. Logged cases and documented workflows in CRM systems.
Operations & Client Coordination
Siddhant Enterprise
Jul 2024 - Mar 2025 (8 months)
Managed client coordination, order management, vendor follow-ups, and quality control for flex and banner production serving brands including Sony and Top & Town.
Member & Safety Executive
Teleperformance
Aug 2023 - Jul 2024 (11 months)
Owned end-to-end account recovery for hacked LinkedIn accounts, investigating suspicious activity and restoring access while protecting platform integrity. Handled high-risk cases under strict data-privacy and compliance standards.
Retention Executive
Teleperformance
Jul 2022 - Apr 2023 (9 months)
Held Adobe subscribers at the point of cancellation across high-volume calls, repositioning product value to reduce churn. Resolved billing and technical issues at first contact and escalated critical cases cross-functionally.
Education
Degrees, certifications, and relevant coursework
The Bhopal School of Social Sciences
Bachelor of Arts, Management
2018 - 2021
Pursued a Bachelor of Arts in Management, building a foundation in business and management principles.
St. Joseph's Co-ed School
High School Diploma, General Studies
2016 - 2018
Completed Class XII (2018) and Class X (2016) with a focus on core academic subjects.
Kraftshala
Marketing Launchpad Program, Marketing
2026 -
Completed the Marketing Launchpad Program, gaining hands-on experience in performance marketing across Meta, Google, and Amazon platforms.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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