Jagendra Yadav
@jagendrayadav
I resolve customer queries and complaints through fast, accurate chat support.
IndiaWhat I'm looking for
I handled customer queries and complaints for Digitide's Swiggy process through chat support, focusing on quick and accurate resolutions.
I coordinate with internal teams on escalated issues, follow quality guidelines, and bring clear communication, problem-solving, and a positive attitude to customer interactions.
Experience
Work history, roles, and key accomplishments
Chat Support Executive
Digitide
Handled customer queries and complaints for the Swiggy process via chat support, ensuring quick and accurate resolutions. Coordinated with internal teams to resolve escalated issues and improve customer satisfaction.
Education
Degrees, certifications, and relevant coursework
Dr. Rammanohar Lohia Avadh University
Bachelor of Computer Applications, Computer Applications
2021 - 2024
Pursued Bachelor of Computer Applications (BCA) from Dr. Rammanohar Lohia Avadh University, Ayodhya, from 2021 to 2024.
M.P.L.L Adarsh Inter College
Senior Secondary (Class XII), General Studies
2020 - 2021
Completed Senior Secondary (Class XII) from M.P.L.L Adarsh Inter College, Chowk, Ayodhya, in 2020-2021.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Job categories
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