Open to opportunities

Atanu Chakraborty

@atanuchakraborty

Message

Problem-solving Customer Support Associate with tech enthusiasm.

India

Message

What I'm looking for

I am looking for a dynamic work environment that fosters growth and innovation.

I am a motivated Customer Support Associate with over a year of experience in the chat process at Swiggy. My journey in customer service has equipped me with strong problem-solving skills and the ability to communicate effectively with diverse customers. I thrive in dynamic environments and am always eager to learn and adapt.

In addition to my work experience, I hold a Diploma in Computer Application, which has fueled my passion for technology. I have also contributed as a Trainer and Exam Invigilator in the Pradhan Mantri Gramin Digital Saksharta Abhiyan, where I honed my leadership and teamwork abilities. I am excited to explore new opportunities in the BPO sector that will allow me to leverage my skills and continue my professional growth.

Experience

Work history, roles, and key accomplishments

Customer Support Associate

Swiggy

Apr 2022 - Sep 2023 (1 year 5 months)

Worked as a Customer Support Associate in the Chat Process for over a year, providing assistance and resolving customer queries effectively. Developed strong problem-solving and communication skills while ensuring customer satisfaction.

Customer Support Chat Process Problem Solving Communication Teamwork Time Management

Trainer and Exam Invigilator

Pradhan Mantri Gramin Digital Saksharta Abhiyan

Sep 2022 - Oct 2022 (1 month)

Served as a Trainer and Exam Invigilator for the PMGDISHA initiative, helping to educate individuals on digital literacy and ensuring the integrity of the examination process.

Training Exam invigilation Communication Teamwork