Jade Sherezade Olivia Lemmer
@jadesherezadeolivial
Customer service and finance professional with 10+ years in billing, AP/AR, and high-volume support.
SpainWhat I'm looking for
I am a customer service and finance professional with over a decade of experience across customer support, accounts payable/receivable, billing, and administrative roles. I combine financial operations expertise with calm, clear communication to resolve issues efficiently and maintain accurate records.
I have remote-work experience and a track record of improving service quality and operational efficiency while training colleagues and supporting internal teams. My strengths include dispute resolution, data accuracy, CRM and financial systems, and reliable, detail-oriented execution.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Konecta
Jun 2023 - Present (2 years 9 months)
Handle multi-channel customer inquiries, resolve issues within SLA targets, and maintain detailed records to ensure high satisfaction and timely resolution.
Accounts Payable & Receivable Specialist
GSUS Industries
Feb 2012 - May 2013 (1 year 3 months)
Verified, processed, and reconciled payable and receivable transactions, prepared financial documentation, and maintained database accuracy to support accounting operations.
Accounts Receivable Specialist
1Boekel de Neree N.V.
Dec 2008 - Feb 2012 (3 years 2 months)
Posted receipts, resolved discrepancies, produced invoices and payment reminders, and implemented administrative procedures to secure timely revenue collection.
Billing Assistant
Allen & Overy
Mar 2008 - Nov 2008 (8 months)
Researched and resolved billing discrepancies, reviewed client accounts, and ensured accurate and timely invoicing for legal services.
Customer Relations Billing Representative
Telfort B.V.
Jan 2005 - Feb 2008 (3 years 1 month)
Maintained billing systems, resolved customer billing issues, and provided clear product and service information while improving operational efficiency through process improvements.
Education
Degrees, certifications, and relevant coursework
Gerrit Rietveld Academie
Fashion Design
Studied Fashion Design at the Gerrit Rietveld Academie with focus on creative and technical aspects of garment construction and design.
Open Universiteit Nederland
Psychology
Completed studies in Psychology through the Open University of the Netherlands focusing on psychological theory and practice.
Fons Vitae Lyceum & Sweelinck College
High School Diploma, General Secondary Education
High School Diploma obtained from Fons Vitae Lyceum and Sweelinck College in Amsterdam.
Tech stack
Software and tools used professionally
Availability
Location
SpainAuthorized to work in
Job categories
Interested in hiring Jade Sherezade Olivia?
You can contact Jade Sherezade Olivia and 90k+ other talented remote workers on Himalayas.
Message Jade Sherezade OliviaFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
