jada nichols

Operate emergency vehicles and dispatch emergency/non-emergency calls, coordinating police, fire, and medical units while maintaining calm patient care and accurate incident documentation. Performed daily ambulance inspections and supported EMTs with patient loading, equipment handling, and compassionate on-scene care.

Conducted surveillance, background checks, and evidence collection for civil, criminal, and corporate investigations, producing detailed written reports and maintaining chain-of-custody and confidentiality. Utilized photography, video, and digital tools to capture admissible evidence for clients and attorneys.

Completed recruit training while supporting investigative units with case documentation and evidence handling; operated multi-line dispatch using radio and CAD systems to prioritize and route emergency calls while monitoring field units and maintaining call logs. Developed skills in criminal law principles, report writing, and high-pressure communication.

Underwent recruit training and observed investigative procedures, learning report writing, interviewing techniques, and emergency response protocols to build foundational law enforcement skills. Assisted with witness interviewing and evidence review under supervision.

Provided customer-facing cashier services, accurately processing transactions and handling cash while maintaining a positive customer experience and attention to detail in a fast-paced retail environment.

Completed coursework in Criminal Justice at Auburn University at Montgomery from August 2018 to May 2020.

Earned a high school diploma from Thompson High School in Alabaster, Alabama, completed in May 2018.