Miriam Rodeiguez
@miriamrodeiguez
Police dispatcher with 20 years’ experience prioritizing emergencies and dispatching responders.
United StatesWhat I'm looking for
I’m a highly motivated, calm, and confident police dispatcher with 20 years of experience in emergency response and dispatching services. I’m skilled at multitasking and prioritizing work in highly intensive environments, gauging the nature of emergencies, and taking appropriate action in handling highly sensitive situations.
From monitoring video surveillance and radio traffic to maintaining verbal contact with callers, I ensure accurate updates and timely dispatch of emergency units—police, fire, and medical—while keeping detailed logs, case numbers, and warrant numbers. I’ve been recognized as “2011 Dispatcher of the Year,” received a Police Commendation (Saving a Life), and hold training and certifications including Active Shooter Response for Telecommunicators, Crisis Communications (FEMA), General First Aid, and TDD/TTY, along with TCLEOSE certification as a non-commissioned security officer.
Experience
Work history, roles, and key accomplishments
Police Dispatcher
Dallas County Hospital District Police Department
Jan 2006 - Present (20 years 5 months)
Answer and prioritize emergency and non-emergency calls, dispatch officers, and monitor video surveillance and alarms. Maintain logs for cases and warrants, manage heavy call volumes, and receive recognition including 2011 Dispatcher of the Year and a police commendation for saving a life.
Security Officer
North Park Mall Security
Jan 2005 - Jan 2006 (1 year)
Patrolled a large retail mall, assisted customers (escorts, jumpstarts, unlocks), and coordinated with officers from surrounding agencies. Monitored video surveillance, checked burglary alarms from company properties, and covered dispatch when needed.
Police Dispatcher
Dallas Transit Police Department
Jan 2001 - Jan 2005 (4 years)
Monitored multiple radio channels and tracked officer locations across trains, patrol units, bikes, motorcycles, and foot patrol. Managed priorities and high call volumes during special events, maintained communication with rail and bus dispatch, and issued warrant/case information while keeping detailed logs.
Police Dispatcher
Cockrell Hill Police Department
Jan 1999 - Jan 2001 (2 years)
Monitored radio traffic and scanners from surrounding agencies and prioritized incoming emergency and non-emergency calls across multiple locations. Maintained verbal contact with callers, updated in-progress incidents, dispatched additional units as needed, and handled warrants, bonding/wrecker funds, and police/fire/medical dispatch.
Education
Degrees, certifications, and relevant coursework
Miriam hasn't added their education
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Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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