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@jacuntiprince
Operations Director focused on enhancing organizational efficiency and safety.
I am an experienced Operations Director with a proven track record of linking organizational mission and vision to create safe and efficient operations. My approach as a change agent revitalizes teams through a human touch, driving initiatives that enhance human assets and foster buy-in to the organizational mission. I pride myself on being a team builder who brings work units to consensus, ensuring that we execute the strategic vision of the organization effectively.
Throughout my career, I have led diverse teams in logistics and transportation, managing budgets in the multi-million dollar range while aligning performance indicators with operational goals. My notable achievements include negotiating new union contracts, implementing recognition programs, and transforming compliance-driven units into high-performing strategic teams. I have been recognized with awards for exemplary service and commitment to student achievement, showcasing my dedication to fostering a positive work environment.
As I continue my journey in operations management, I am committed to championing organizational values and ensuring fair treatment for all employees. My leadership style emphasizes collaboration, accountability, and continuous improvement, which I believe are essential for achieving long-term success.
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Work history, roles, and key accomplishments
St. Lucie Public Schools
Jun 2019 - Present (6 years 5 months)
Led a diverse team of 500+ logistics, transportation, and fleet staff, administering provisions approved by the Board of St. Lucie County Schools. Guided the transformation of a compliance-driven unit into a high-performing strategic team, impacting 45 schools, 5,000 employees, and over 40,000 students.
United Parcel Service
May 2016 - Present (9 years 6 months)
Managed a multicultural team of 65 to 170 drivers, controlling costs by aligning performance indicators with operational goals of safety, service, quality, and performance. Created a routing improvement plan that led to significant savings and increased stops per car.
United Parcel Service
Aug 2015 - Present (10 years 3 months)
Led a cross-functional team in implementing a new sort operation, including interviewing, hiring, and training new management. Negotiated with Local Teamsters to set safety, service, and performance standards.
United Parcel Service
May 2011 - Present (14 years 6 months)
Rehabilitated facilities to meet KPIs and on-time network goals for ground and air operations. Evaluated and retrained management employees on crash and injury prevention, performance, and accountability standards.
United Parcel Service
Nov 1999 - Present (26 years)
Led a diverse team of 200+ hourly and 55+ management employees, implementing new operating procedures and structures to meet safety, service, and production goals. Achieved significant increases in operational productivity and reduced total staffing.
Degrees, certifications, and relevant coursework
Juris Doctorate, Law
Currently pursuing a Juris Doctorate degree with an expected graduation in 2025. This program focuses on legal studies and prepares students for a career in law.
Bachelors, Political Science
Completed a Bachelor's degree in Political Science. This program provided a comprehensive understanding of political systems, theories, and public policy.
Associate of Arts, General Studies
Obtained an Associate of Arts degree in General Studies. This foundational program covered a broad range of subjects, providing a well-rounded education.
Software and tools used professionally
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