Open to opportunities

Eann Dixon

@eanndixon

Message

Results-oriented logistics professional driving operational efficiency and team performance.

United States

Message

What I'm looking for

I seek a logistics or operations role where I can apply TMS and data-driven strategies to reduce costs, improve efficiency, and mentor teams in a collaborative, growth-focused environment.

I am a results-oriented logistics professional with over nine years of experience managing high-volume linehaul, private fleet, and distribution operations, leading teams of up to 50 employees in union environments and consistently exceeding safety and productivity targets.

I leverage Transportation Management Systems (TMS) and data analytics to optimize cost control, streamline supply chain workflows, and resolve complex customer escalations. I have a proven record of implementing best practices that reduced operational costs, improving staff productivity through mentorship, and maintaining strong client relationships to drive retention.

Experience

Work history, roles, and key accomplishments

Current

Senior Coordinator

Current

Universal Logistics Holdings Inc.

Jul 2024 - Present (1 year 6 months)

Served as primary client liaison and managed end-to-end logistics programs, achieving 100% customer retention and implementing practices that reduced operational costs by 12%. Trained junior staff and used data-driven reporting to monitor KPIs and improve service execution.

Client Relations Transportation Management Systems KPI Tracking Staff Training Data Analysis Cost Control Supply Chain Optimization

Operations Manager

UPS

Nov 2019 - Aug 2024 (4 years 9 months)

Led daily end-to-end logistics operations for a high-volume distribution site, supervising 40–50 union employees and improving staff productivity by 20% through structured mentorship and performance monitoring. Used KPI and cost-driver analysis to increase operational efficiency and service reliability.

Operations Management KPI Analysis Performance Improvement Root Cause Analysis Continuous Improvement

Logistics Lead Supervisor

Kenco Logistics

Jan 2016 - Nov 2019 (3 years 10 months)

Supervised dock operations, load planning, and driver dispatch to ensure freight staging and tracking accuracy, monitored delivery performance to identify root causes of service failures, and handled customer and supplier escalations to resolution.

Loading Plan Dispatch Coordination Escalation Management Tracking Systems