Eann Dixon
@eanndixon
Results-oriented logistics professional driving operational efficiency and team performance.
What I'm looking for
I am a results-oriented logistics professional with over nine years of experience managing high-volume linehaul, private fleet, and distribution operations, leading teams of up to 50 employees in union environments and consistently exceeding safety and productivity targets.
I leverage Transportation Management Systems (TMS) and data analytics to optimize cost control, streamline supply chain workflows, and resolve complex customer escalations. I have a proven record of implementing best practices that reduced operational costs, improving staff productivity through mentorship, and maintaining strong client relationships to drive retention.
Experience
Work history, roles, and key accomplishments
Senior Coordinator
Universal Logistics Holdings Inc.
Jul 2024 - Present (1 year 6 months)
Served as primary client liaison and managed end-to-end logistics programs, achieving 100% customer retention and implementing practices that reduced operational costs by 12%. Trained junior staff and used data-driven reporting to monitor KPIs and improve service execution.
Led daily end-to-end logistics operations for a high-volume distribution site, supervising 40–50 union employees and improving staff productivity by 20% through structured mentorship and performance monitoring. Used KPI and cost-driver analysis to increase operational efficiency and service reliability.
Supervised dock operations, load planning, and driver dispatch to ensure freight staging and tracking accuracy, monitored delivery performance to identify root causes of service failures, and handled customer and supplier escalations to resolution.
Education
Degrees, certifications, and relevant coursework
Western Michigan University
Bachelor of Arts, Communications
2016 - 2021
Completed a Bachelor of Arts in Communications at Western Michigan University, focusing on communication skills relevant to logistics and operations.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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